Welche Gesetze sind wichtig für Data Protection?
DSGVO (GDPR)
Bundesdatenschutzgesetz
TTDSG (cookies)
UWG (email marketing)
Wer kontrolliert Data Protection Law?
Data protection supervisory authorities under GDPR
Welche Daten werden geschützt?
Alle persönlichen Daten und Informationen, die zu einem Identifier gelinkt sind
Bsp für Identifier: ID Number, location, IP address, Cookie ID
Spezieller Schutz sensitver Daten (zB Gesundheitsdaten)
Was ist bei der Verarbeitung von persönlichen Daten zu beachten?
muss gesetzeskonform verarbeitet werden
dafür muss eine Legal Basis bestehen
man darf personal data nicht ohne legal basis benutzen
Welche Möglichkeiten gibt es um eine legal Basis herzustellen?
A contract
Legimate interest
Law
Constent
1 von 4 muss applyen
if there is a contract & theres a good reason -> you dont need consent
data processing is required to initiate or manage a contract
A contract has relevant data related to the respective customer
Bsp: online merchant must process personal data in order to distribute goods, inclucing email address, bank account details, account details and enquiries
Data processing is necessary to protext the legitimate interests of the controller
A legitimate interest of the controller could be overwritten by the interest of the data subject
Bsp: video surveillance (their interest: we don´t want customers to steal stuff, other interest: normal customer doesnt want to be filmed -> abwägen, was schwerer wiegt inkl. wie lange wird der Film gespeichert, wer hat Zugang)
there could be law that tells you “you must collect that data” e.g. Covid als man im Restaurant seine Daten lassen musste
ansonten wurde das in der VL geskippt weil es so viele verschiedene gibt
Consent
the data subject has opted-in for the processing of the data (not opted out)
Consent is only necessary if no other legal basis can be determined of if its required by law
bsp für required by law: email-advertising, sensitive data, website cookies
only if 1-3 is missing this comes up
Was muss Consent sein? (6)
voluntary
informed
explicit consent
for the specific case
Traceability
Revocability
muss freiwillig sein
darf nicht erzwungen sein wie “du kannst es nicht usen ohne consent”
es kann kein vorausgefülltes Kästchen sein oder so, sondern man muss explizit irgendwo draufklicken
revocability
ist der biggest disadvantage von Constent
(können ihren Consent schon zurückgezogen haben)
Data processing on behalf of a controller
The processir is bound by Data Processing Agreement (DPA)
Processor is under strict instruction from the controller
The controller mainstains responsibility of the data
Data transfer outside EU require appropriate safe guards
What are marketing communications
Newsletters
Invitations to events Satisfaction survery
Birthday cards
Any other “indirect sales promotion”
Die Kategorien von Constent angewendet auf Email Marketing
Voluntary: no preselected ticking box
informed: reference to privacy policy
traceability: Store-IP-adress in double opt in
explicit consent: Send button or ticking box
for the specific case: Description of marketing purposes
Revocability: Opt-out-link
Was ist der double opt-in process?
is considered best practice but not required by law
proof of ownership of an email address
When a customer adds their details. they should receive a conformation email with verification link
the confirmation email must not contain promotional material
Exemptions for email-marketing (In welchem Fall darf man trotzdem Email-Marketing machen?
The entrepreneur has obtained a customers email address in relation to a sale of goods and services
The entrepreneur uses the address for direct advertising of his or her own similar goods or services
The customer has not objected to this use, and
The customer is clearly and unequivocally advised when the address is collected and every time it is used, that he or she can object to such use at any time, without costs arising by virtue thereof, other than transmission costs in accordance with the basic rates
Was sind die Key things fom Email Marketing?
Newsletters should only be sent with explicit consent of the recipients
Double-opt-in is best practice and the only way of proving email ownership
These rules also apply to other communication channels such as SMS, WhatsApp, social media messengers, push notifications, etc
one exception
Wo sind die Cookies geregelt?
TTDSG
Allgemeines zu Cookies
Notice required for websites and apps if non-functional cookies are used
“Tracking-cookies” requires explicit consent (opt-in) before activation
Was sagt das Gesetz zu Daten tracken?
Storing information in the end user's terminal device or accessing information already stored in the terminal equipment, shall be permitted only if the end user has consented on the basis of clear and comprehensive information
Welche Technologien gibt es, bei denen Daten gespeichert werden und somit Datenschutz beachtet werden muss?
Cookies
Browserfingerprint
Tracking Pixel
Wann dürfen Informationen trotzdem gespeichert werden?
Wenn es absolut notwendig ist für den Telemedien-Provider, um seine Telemedien zu providen
Was bedeutet absolut notwendig?
Technisch notwendig
Notwendig um Sicherheit zu gewährleisten
Notwendig für die Webseiten performance
Was fällt NICHT unter absolut notwendig?
ökonimisch notwendig
Beispiele für absolut notwendige Sachen
Cookies for registration
shopping cart
Language settings
Die Consent-Kategorien angewendet auf Cookies
Voluntary: Website use without consent
Informed: Privacy policy and imprint
Traceability: Consent is captured via CMT
Explicit consent: Opt-in and not Opt-out
For the specific case: Individual services must be selectable
Revocability: Opt-out function in privacy policy or website footer
What is an requirement of supervisory authorities?
Reject button on first layer
What are the key things to remember for cookies?
Tracking Cookies require explicit consent from website users
Exeption: Cookies are “Absolutely necessary” (eg Shopping cart, language settings, …)
Consent and rejection of cookies must be on the first layer of a website
Legal Case 1:
The marketing department would like to invite existing customers and prospects for an event and write to them via email. The customers' emails were collected as part of a contractual relationship. The emails of the prospects originate from a business partner. These are B2B contacts only.
What must be considered when writing to the recipients?
-> doesnt matter if B2B or B2C
->distinguish between customers who opted in for newsletter and the ones who haven´t
-> opted-in: send invatation in Newsletter-form
-> not opted in: you can´t send the newsletter
Legal case 2:
The map service from Google (Google Maps) are to be integrated on a website so that customers can follow the route to the points of sale. The service is embedded via a script, the maps are loaded from Google servers. Cookies are loaded in the script, which also come from Google.
What does the website operator have to consider from a data protection perspective?
Last changed2 years ago