Week 3

week 3 is about Job Design and organizational fairness

• make the work itself more motivating

• can we use fairness to overcome resistance

• Meaningful work

  • Skill variety (not always the same)

  • Task identity (can the worker identify with what he does)

  • Task significance (importance is seen by worker)

• Responsibility for outcomes (autonomy to make decisions)

• Knowledge of results (feedback)

• job rotation

• job enlargement

• job enrichment

advantage:

• reduce boredom, and more task variety

• increase motivation

• helps to understand own contribution

disadvantage:

• increase training costs

• productivity decrease

• be disruptive

job enlargement:

• horizontal expansion of the job

• adding tasks at the same responsibility/skill

• job is redesigned to accommodate new tasks

job enrichment:

• vertical expansion of job, give more autonomy

• giving employees more responsibility

• making people more accountable for their work

• give employees more difficult/ complex tasks, so people have to train/ learn/ develop

• adding more feedback

job enrichment is not:

• adding meaningless tasks

• rotating between meaningless tasks