2.A: Grundlagen (Betrieb)

The word “attitude can refer to a lasting group of feelings, beliefs and behavior tendencies directed towards specific people, group ideas or objects. An attitude is a belief about something. It usually describes what we think is the “proper” way of doing something. The attitudes that we feel very strongly about are usually called values.

=> Einstellung, Haltung

Beliefs affect the quality of work and all relationships because what people believe is what they experience. We tend to think that our beliefs are based on reality, but it is our beliefs that govern our experience. The beliefs that we hold are an important part of our identity. They may be religious, cultural or moral. Beliefs are precious because they reflect who we are and how we live our lives.