What is the revealed preference approach?
Making an assumption based on observation
Assumption: choices reveal latent preferences
If Anna chooses an apple over an orange, Anna prefers the apple
Calculate the mixed equilibrium here
p = Player 1 chooses dodging (probability)
1 - p = probability of player 1 not choosing dodging (straight)
q = probability of Player 2 choosing dodging
1 - q = probability of player 2 not choosing dodging (straight)
-> depending on the probability of behaviours of other player, another action has a higher expected value
-> mixed nash equilibria try to find probability point where EV is the same
EV(p) -> Expecte value of Player 1 dodging, dependent on probability of behaviour of Player 2
EV(p) = 0 x q (-> points action will get x probability of other player showing matching behaviour with points) + 1-q x -2 = 2q - 2
EV(1 - p) = q x 2 + -5(1-q) = 7q - 5
Set them next to eachother to find point where q leads to same value:
2q - 2 = 7q -5
5q = 3 -> q = 3/5
If theres a possibility of P2 dodging of 60%, player 1 is indifferent between dodging and straight (same EV)
If the probability of player 2 dodging is aboive 60%, EV of Player 1 to go straight is bigger
For player 2 -> same
-> draw lines
How is economic psychology relevant for social policy?
Questions asked:
How to spend money
How to allocate effort
How to plan for the future
Answered by decision theory, which is used by
Economics: How to make “optimal” choice
Psychology: How people actually make choices
Which leads to consequences for social policies
What is the rational choice theory?
Theory on how people SHOULD make decisions (rationally)
Which three assumptions does rational choice theory follow?
WARP: Weak axiom of revealed preferece/Completeness assumption
When given the choice between A and B, we assume that the consumer prefers
A
B
Neiter/No preference
Violation of WARP: Consumer prefers both A and B
Independence of irrelevant alternatives assumption (IIA):
Assumption: If someone prefers A over B, this preference will hold up consistently in every circumstance
Violation: If someone prefers A over B, but will choose B if they have to choose between A and a grape or B and a grape
Transitivity Assumption
Assumption: Concluding that if A > B, and B > C, then A > C
Violation: the money pump thought experiment
If object ranking is not rational, a person would want to trade B for A, A for C and C for B -> this is how people can be exploited
Being rational is in ones own best interest, since being irrational opens the gates for being exploited
What is rationality in rational choice theory?
Choice patterns which satisfy simple, logical assumptions of choice
What can be assumed about decisions when consumers decide rationally?
Decisions reveal preferences
Preferences can be ranked/ordered from low to high
Decisions can be characterized as if the decision maker would maximize their “utility”
What is utility (according to Jeremy Bentham)?
Property in any object that
produces benefit, good, wellbeing, happiness, advatage
and/or
Prevents the happening of mischief, pain, evil, unhappiness
to the party whose interest is considered
What is utilitarianism?
If we can quantify the pain and pleasuer of decisions, we should choose those decisions which maximize the total expected utility of everyone if affects (maximize pleasure, minimize pain)
What is an example for a violation of utilitarianism?
The trolley problem
According to utilitarianism, we should always choose the option which saves most lives (even by sacrificing one)
People struggle to act accordingly when they have to actively push someone to their death
How is the trolley dilemma related to self-driving cars and which challenges does this bring about?
Trolley-dilemma is being used for self-driving cars to decide who should die in case of an accident
Problems:
There are preferences based on age, occupation, animal vs. humans etc.
Those preferences are further influenced by culture, i.e. they differ between west/south/east
-> should cars decide depending on the location where they drive?
What is the expected value and how is it calculated?
Calculated by multiplying each possible outcome by its likelihood and then summing it together to make a rational decision under risk
Example:
Option A: 50% chance of winning 100.-, 50% chance of winning nothing
Option B: Getting 40.- for sure
0.5 x 100 + 0.5 x 0 = 50.- -> 50.- > 40.- -> Rational choice would be choosing option A (expected value optimiser)
What is the St. Perersburg Paradox (Bernoulli)? How can it be explained?
Paradox in relation to expected value
Choice: a fair coin is tossed
If head appears, you win 2 Euros and the game goes on
If head appears, you win 4 Euros and the game goes on
If head appears, you win 8 Euros and the game goes on
etc.
The game ends when tails appears
How much are you willing to pay?
Calculating with expected value, it would look like this:
.05 x 2 + 0.25 x 4 + 0.125 x 8 etc. -> infinite
Accordingly you should be willing to pay an infinite amount of money to play (according to expected value maximizer)
Yet, almost no human being is willing to do that
Possible explanation
The value of an item is not based on the price, but rather the utility it yields (i.e. winning 1000.- is more relevant to a poor person than to a rich person, even though it is the same amount of money objectively)
-> Money chages its value depending on who has it
How are utility and value different and how can the relationship between the two be characterized?
Utility: depends on psychology/perception (contrary to value)
Relationship between utility and value is NOT (necessarily) linear
-> Chages things around decision making under risk
What is the expected utility theory?
Alterantive to the expected value theory/calculation
Instead of including the actual value, the individual utility is inserted
I.e. if the utility of earning 40.- is 30, we can then calculate the utility of winning 100 and 0 CHF -> can change the result of the best “rational” decision
The difference in utility between 40.- and 100.- might be smaller than the actual difference in value
-> Maximizing utility (rather than value) is also rational, since rationality = sticking to your preferences, being consistent
What do the different Value-utility functions/curves look like depending on how risk-averse a person is?
Risk aversion: Concave utility function (value > utility)
Risk neutrality: Linear utility function (value = utility)
Risk-seeking: Convex utility function (value < utility)
What can be said about risk preferences (in the context of decision making and utility)?
Risk preferences are not considered irrational (as long as chooser consistently maximises utility)
There is a context depencence to risk preferences (otherwise risk adverse people would never go to a casino)
Individual risk preferences can be assessed by presenting different decision problems and always adapting option A (the risky decision) -> depending on the decision pattern you can tell the risk preference of that person
On average across groups people are rather risk-averse (concave curve)
however, not to an extreme, they are around 0.5 risk averse
What is the exponential time discounting model?
People discount value over time by a certain factor
Can be calculated with the following equation:
U(X) = X x e^-kD
U(X) = utility of X
X = actual value of X (i.e. 20.-)
k = discount factor
D = delay (i.e 5 days)
Value of X changes/diminished depending on the Delay and the k factor
Time preferences are also rational, as long as they are dynamically consistent
Through choice patterns, the latent time variable k can be made visible
What can be said about differences in time discounting in different countries?
When participants are asked whether they would prefer
3400 Dollars now
3800 Dollars in a month
People in richer countries are far more likely to choose the 3800 Dollar option than people from poorer countries
Which possible reasons for exponential time discounting exist?
Inflation (money might lose it’s worth)
Interest rate over money
Uncertainity about future wellbeing
How should policies be made if humans were perfectly rational choosers?
Policies should be aimed at making decision consequences transparent (perfect information)
No need to help decision makers make decisions
People would know best what they want
Libertarian principle of governance
Which implicit assumptions do rational consumer theories make?
decision makers have perfect memory
Decision makers percieve and integrate all relevant information
therefore if a person goes grocery shopping, they would be aware of all products in the shop (including the relevant information) and make the most rational decision based on that knowledge
What is the Allais paradox?
Also “the certainity effect”
Operationalisation
Two Rounds in which people get to choose between
Round 1:
Option A1: 100% chance of winning 1 Million
Option B1: 89% Chance of winning 1 Million, 10% chance of winning 5 Million, 1% chance of winning Notion
Round 2:
Option A2: 11% Chance of winning 1 Million, 89% chance of winning nothing
Option B2: 10% chance of winning 5 Million, 90% chance of winning Nothing
Rational choice: choosing A1 and A2 or B1 and B2
In both Rounds, Option B has 1% higher chance of winning nothing
In both rounds, Option B has the better expected value (but in Round 1 it is more risky)
Reality: Most people chooose 1A and 2B
This does not correspond to the indepencence assumption!
Possible explanation:
2A and 2B are both unlikely, but 2B has higher EV
in Round 1, people might prefer the certainity of option 1A
What is the Ellsberg paradox?
Operationalisation:
Setting: there are two urns
Urn A has 50% blue balls, 50% red balls
Urn B also has exclusively red and blue balls, but nothing is known about the distribution
There are four bets people have to choose between:
Bet 1A: win 1 CHF if a red ball is drawn from Urn A, 0 CHF otherwise
Bet 2A: win 1 CHF if a blue ball is drawn from Urn A, 0 CHF otherwise
Bet 1B: win 1 CHF if a red ball is drawn from Urn B, 0 CHF otherwise
Bet 2B: win 1 CHF if a blue ball is drawn from Urn B, 0 CHF otherwise
Peoples preferences:
1A = 2A
1B = 2B
1A > 1B
2A > 2B
Problem: it doesn’t make sense for people to both prefer 1A to 1B and 2A to 2B, since there can’t be both more blue balls AND more red balls (proportionally) in Urn A than in urn B
-> People believe that Urn A has both more blue balls than red balls and more red balls than blue balls! -> Contradiction
Possible psychological explanation:
Ambiguity aversion
People prefer situation where they can attach (certainly) probabilities to outcomes
How does framing influence how people make decisions?
Two kinds of frames:
Gain frames: focus on what can be won/saved
Loss frames: focus on what can be lost
People tend to choose certainity when something is presented in a gain frame and risk when it is presented in a loss frame
therefore people would choose to get 240 Dollars for sure instead of a chance of 25% at winning 1000 Dollars (and 75% chance of not winning anything) but would also choose to risk losing 1000% with a 75% chance and not losing anything with a 25% chance instead of losing 240 Dollars for sure
This means that…
Peoples risk aversion/risk seeking behaviour changes depending on framing
The completeness assumption/weak axiom of revealed preferences (i.e. A > B means Person will prefer A over B in every situation) is violated
Same consequences lead to different decisions (depending on framing)
What is prospect theory (boradly speaking)? How is prospect theory criticised?
Theory by Tversky and Kahnemann
Descriptive theory of decision making
Alternative theory to Expected Utility theory, attempt at integrating the framing effect into theory
Creates a curve (with value in the y axe and outcome in the x axe) which is steeper in the losses department than in the gains department
Criticism: it’s not surprising that adding more parameters makes a prediction more specific
What different equations are used in the Expected Utility Theory vs. in prospect theory?
Expected Utility theory:
EU(x) = p x U(x)
P = probability of getting something
U(x) = utility of x
U(x) = x^a
Alpha = determines the shape of the utility function (concave/convex) -> higher Alpha = more risk averse/more concave curve
-> EU(x) = p x x^a
Prospect theory:
same function as prospect theory, BUT:
In gain frame/ if x > 0, then v(x) = x^a
In loss frame/ if x < 0, then
v(x) = -Lambda(-x^a)
-x^a = mirror of gain frame, so concave function becomes more convex
Value is not value in absolute terms, but rather distinction between losses and gains
Degree of riskaversion/riskseeking governed by Alpha (0 < Alpha < 1)
Losses loom larger than gains governed by Lambda (1 =/< Lambda)
What is a subjective reference point in prospect theory?
Point at which peoples perception as a gain changes into perception of something as a loss (and vice versa)
This point is (to some degree) subjective and also depends on framing
Influences, which equation of prospect theory is used
What is the endowment effect?
Manipulation fo the reference point
A seller sees more value in the object he/she sells than the buyer sees in the object they may aquire
When people are randomly put in the seller/buyer role and given a random object, the sellers ask for more money for it than the buyers are willing to give (even though its the exact same object)
Different psychological explanations:
Loss aversion: Buyer might be averse to parting with something they own
Framing effect: Buyer sees selling thing as a loss, buyer sees it as a gain -> losses are valued higher than gains
Mere ownership effect: if a person owns something, they value it as better solely because of the fact that they own it
Status quo bias: preference for the current status of affairs
What is the pseudo-certainity effect?
Part of prospect theory
People participate in a game weherein…
In stage 1, they have a 75% chance of ending the game without winning anything and a 25% chance to move into the second stage
In the second stage, you can choose between
Option A: 30 Dollars with p = 1 (chosen by 74%)
45 Dollars with p =0.8 (chosen by 26%)
People treat option A like a cerain option, but they don’t factor in the initial 25% chance of even getting there -> pseudo-certainity effect
People focus on the “certain” effect in later stages of a decision while ignoring the fact that reaching that stage is conditional -> leads people to act as if outcome is more likely than it is
-> option b has higher expected value
What does prospect theory say about the estimation of probabilitie?
Expected utility theory (EUT) draws a straight, diagonal line between subjectives and objective probability
According to prospect theory
Small probabilities are overestimated
High probabilites are underestimated
Compare expected utility theory with prospect theory.
Prospect Theory
Expected Utility Theory
Kind of Theory
Descriptive decision theory (how people actually decide)
Normative decision theory (how you should decide rationally)
Reference point
Yes
No
Relationship to risk
Risk averse for gains
Risk seeking for losses
Usually assumes either risk-averse, risk-seeking or risk-neutral
Probabilities
Subjective probability weighting
Objective probabilities
Losses loom larger than gains
What are the advantages and the disadvantages of prospect theory?
Advantages
Disadvantages
Can predict irrational choise
Many free parameters
Can explain the Allais paradox (certainity effect)
Less parsimonious, more complex
can explain framing effects
Problem of overfitting
can explain endowment effect (reference-dependent value)
Difficult (reference point, Lambda etc.) to estimate parameters through choices (less practical)
Psychologically more plausible
Parctically inconvenient
What is the decoy effect? Which violation does it involve?
Phenomenon wherein a new, inferior option shifts preferences toward one of the original options by making it seem comparatively better
Specifically, if you have to choose between
85 Dollars for online subscription
125 Dollars for print & online subscription
and most people were going to choose the 85 Dollar option, their choice might shift if a third, worse option is added close to the print option
125 Dollars for only print -> leads more people to choose the 125 print & online version, because it is comparatively significantly better!
If an added optionC is strictly dominated by an already present option A, it increases the likelyhood of the dominating option being chosen (over a completely different option)
Explanation: A is easier to compare to C than A to B -> A is clearly better than C -> A as the best option (even between A and B)
Violation of independece of irrelevant alternatives (IIA)
What is divisive normalization?
Phenomena wherein the percieved value of an object/many objects is adjusted based on the relative values of all other available options
Options “compete” with each other
When another option is introduced, all options are reevaluated and “normalized”
In the lab, if people had to choose between two snacks, one with subjective utility of 9 and another with a su of 10, their choices were more likely to be “wrong” (i.e. choosing the 9 over the 10) if a kind of decoy snack was introduced whose value was close to them
So a decoy of 6 was less likely to lead people to choose the 9 over the 10 than a decoy of 8
Neurocognitive explanation:
Neurons are limited
if distractor is introduced, some firing has to be used for that -> we split up the total amount of spikes, thus making it harder to distinguish
What is the zero price effect?
Normally, if a person prefers to buy A instead of B, it means that
value(A) - Price(A) > Value(B) - Price (B)
If we were to detract the same amount of price on both sides, the preference should remain the same
However, this changes if the detraction of the same amount of price leads to one of the two prices being zero
i.e. if Originally a was 10.- and B was 2.- (and we preferred A), detracting 2.- from both should lead to A still being preferred
Instead, because the prize for B is now zero, people tend to prefer B
-> zero pricing of a good is not only seen as a decrease in cost, but as an added value (because otherwise people would still prefer A)
What is present day bias?
In general, people act as if the value of things decreases with time (time discounting)
However, there seems to be an added effect for the present day
If people are to choose between 50.- in three months or 100.- in six months, they will choose the 100.- option
However, if people have to choose between 50.- now or 100.- in three months, they will choose the 50.- now, even though it is the same time distance
-> this would lead the person in the first choice to regret their choice three months later -> inconsistent & exploitable
exponential discounting does not account for that (since the value should decrease consistently at the same rate for a three months difference) -> hyperbolic discounting
What are the differences between exponential (time) discounting and hyperbolic (time) discounting?
Exponential discounting
Hyperbolic discounting
Kind of choice
Time-consistent choice
Time-inconsistent choice
Type of model
Normative
Descriptive
Formula
U = subject value/utility
X = actual value
k = (individual) discount factor
D = time delay
V(x) = x/(1 + kD)
V(X) = Subject value/delay
k = discount Value
D = delay
Steps on curve
Constant k% discount
Discounting larger the closer you are to now -> more “round” curve
How is time discounting related to gains and losses?
Gains are discounted more than losses -> People prefer to get gains now and losses later
What are the psychological implications of hyperbolic discounting?
Dynamically inconsistent choices
Present day bias
Impulsivity/self-control issues
Regret (you will regret the choices you made in the past because the value changes as you inch closer to now)
What are heuristics and why/when are they used?
Definition
Simple judgement or decision rule
Is fast but can lead to
Suboptimal decisions
Wrong judgements
= non-optimal approximation
Used when…
Information is incomplete/uncertain
Information is too much
Information is not perfectly relevant
-> the alternative would be increasing the information quality (i.e. gather more information) but that is costly (takes time and requires energy)
What is anchoring and adjusting?
A way of manipulating judgements
When people are given or asked to produce a random anchor (for instance a random number) and then asked to estimate something (for instance a date), they are going to estimate a data close to the randomly produced number (although they are aware that the number is random and not related to the date)
People tend to adjust the number/shift it away from the anchor because they are aware the anchor is not a good reference point, but they usually don’t adjust it sufficiently
Anchoring influence is hard to override, even if clearly non-informative
What is the availability heuristic?
judgement based on available heuristics
We assume things that we can think of more easily are more frequent
Pathway
Uncertainity -> retrieving samples from memory -> more words/memories of a certain group available -> judgement based on availability
What examples of the representativeness heuristic exist?
the conjunction fallacy
When we think that something is very representative of a certain category (i.e. an uptight person as representative of being an accountant), we assume that it is more likely that this person belongs to that specific category AND also has a characteristic which doesn’t fit said category (i.e. plays jazz) that that this person has exclusively another characteristic which does not fullfill the expected category
This does, however, not make sense, because it is more likely that someone/something belongs exclusively to A or exclusively to B rather than that the person is at the crossover between A and B (because in total this is simply a smaller amount)
Also, someone cannot be both A and B and not belong to A or B, but someone might belong to A or B but not to both A and B
judging randomness
If for a coin the number side is A and the face side is B and the coin is tossed 6 times, people assume that
A B B A B A is more likely than
A A A B B B
because the first sequence is more representative of randomness
But actually, they both have the same probability (1.6%)
What examples of the gambler’s fallacy exist?
Betting on the future
If coin has been tossed four times and it has shown head all those times, people assume that it is more likely for the next toss to be number
Indeed, throwing head five times has a small probability
P(HHHHH) = 1/2 x 1/2 x +1/2 x 1/2 x 1/2 = 0.03125
However, the overall chance of throwing head is 0.5, and the coin does not remember what has been tossed before -> P(H I HHHHH)
The probability of tossing 4 times head and then number is also 0.03125 -> this is about the probability of predicting a specific order (and includes the aforementioned tosses, i.e. it is so low because of the many different variations of order there could be with five tosses and two sides (i.e. HHHHH, HHHHN, HNHHN etc.)
Because those probabilities are mistaken, people would be more willing to bet more on number than head for the next toss, even though they both have the same probability!
-> this also happens when people have to guess the sex of the next child
Leaning bias of uncontrollable events
When people get close to winning something, for instance with a slot, they assume that winning is now more likely, even though the spinning of the slot is completely random
Also smiliar to the betting on the future thing
What is the learning bias of uncontrollable events and how can it be explained?
People have to operate a slot where they win something when they get two of the same symbols next to each other
In some trials the people can only press the start, in other they can alos press when the slot has to stop (but it is so fast it is kind of uncontrollable)
Two kind of trials:
Full miss trials: symbols are not the same and the corresponding same symbol is far apart
Near miss trial: symbols are not the same, but they are close to each other (like one position apart)
When people are then asked if they want to continue the game, they…
Are more likely to want to continue when it was a near rather than a full miss trial, but only when they are the ones who can stop the slot (likelyhood of full miss trial pretty much the same, even less likely to want to continue in a near miss trial when controlled by a computer)
-> Problem: the game is completely casual and does not remember what happened before, so a near miss trial does not make the next trial any more likely to be a winning trial than a full miss trial!
Why are people more likely to want to continue in a near miss trial?
People treat uncontrollable events as if they were controllable
Thus, they see a near miss as being close to winning/learning how it works -> kind of like when we learn to bike and we manage to drive a few meters and then fall, as this would signal to us that we’re close to mastering it
This is also supported neurologically:
more activity in ventral striatum in near miss trials (subcortical structure assoiciated with reward-based learning)
In a learning task it would make sense for the brain to reward us for near misses, as this motivates us to keep going and fully mastering it
The brain thus treatsit like a learning task (and thus controllable), although it is uncontrollable
What is baserate neglect?
I.e. Misjudging conditional probabilities
If there is an illness, and incidence rate (amount of people sick right now) is 1%
The probability of getting a positive result from a test if someone is sick is 100%
p(P I s) = 1.00
The probability of getting a positive result from a test if someone is healthy is 5%
p(P I h) = 0.05
When people are asked to estimate how likely they are to be sick when they get a positive test result, they think it’s about 95%, thus neglecting the baserate
If there are more healthy people getting a tets than sick people (which is likely the case with an incidence of 1% sick people), the toatl amount (and thus also the relational amount) of people who are healthy and get a positive result is bigger than the amount of people who are sick and get a positive result -> false positive more likely than positive positive
-> people neglect the incidence rate when estimating probabilities
How is the total probability (irrespective of whether one is sick or healthy) of getting a positive test result calculated?
P(P) = p(P I s) x p(s) + p(P I h) x p(h)
P(P) = Probability of positive test result
p(P I s) = probability of getting a positive test result when sick
p(s) = probability of being sick in general (incidence rate)
p(P I h) = probability of getting a positive test result when healthy
p(h) = probabiliy of being healthy in general (incidence rate)
How is the total probability of being truly sick when getting a positive test resul calculated (Bayers theorem)?
P(s I P) = (p(P I s) x p(s))/p(P)
-> Probability of being sick when getting a positive test result = probability of getting a positive result when sick x probabilty of being sick in general (incidence rate) divided (together) by the total probability of getting a positive test result
p(P) = p(P I s) x p(s) + p(P I h) x p(h)
-> if the incidence changes then the division chnages -> probability of being truly sick when getting a positive test result changes
What is satisficing vs. maximizing and what are the consequences thereof?
When faced with multiattribute decisions, people are overwhelmed
i.e. When having to choose a new laptop, you have to pay attention to different brands and websites and features and prices and…
Problem: we want to make the best choice (maximizing) but we also don’t want to use too many resources like time, money etc. (satisficing)
Assumption: information search and processing is
sequential
costly
Satisficing heuristics: searching through alternatives until an accepatble option is found
Satisficing can be seen as an ecologically rational strategy because it gives the optimal tradeoff given the constraints
Ideal: search cost, time cost should be minimized, satisfaction with chosen option should be maximized
However, satisficing can lead to non-optimal choices (i.e. neglecting an option which would be better)
What are the personality traits of maximizers vs. satisficers?
Maximizers
Satisficers
Life motto
“Only the best”
“Good enough”
Options considered
More options considered
Fewer options considered
Stability of decisions
Tend to reverse decisions
Tend to stick to decision
Buying behaviour
Decision avoidance
More spontaneous purchases
Regret
Greater regret experience
Less regret experience
Pressure
Feel more time pressure
More relaxed
Consequences
Perfectionism, less happiness & Life satisfaction, higher risk of depression
What is choice overload?
Observation:
When people are offered too many choices, they are less likely to make a decision/choose/buy one than if there are fewer options to choose from
However, people do not tend to “try”/seek information about more options in the more option category than in the less options category
Expectation:
This is not what would be expected, since if there are more choices, there’s a higher likelihood of there being an option which fits ones desires
Too many choices are overwhelming (thus information for everything is not gathered)
This increases regret aversion -> Person might not have tried the best option, thus making a decision now could lead to wrong decision
NOTE: recent studies have found little evidence for the choice overload effect
What can be said about physical presence and value?
People tend to value (i.e. be willing to pay more for) same thing more if it is…
Pictured rather than written (text condition)
Physically present rather than pictured
In front of someone without a plexiglas vs. behind a plexiglas
Behind plexiglas instead of on a picture
Why should we care about decision inconsistencies in stylized psychological experiments?
Systematic judgement errors and violations of rational choice principles make decision makers systematically exploitable, which is an issue in terms of…
Marketing/advertising: Consumption behaviour can be manipulated
Paternalism: Restricting liberty or autonomy to help decision makers to avoid making mistakes (i.e. we can change the decision architecture such as gain/loss frame to help people make the right decisions)
Nudging: manipulating consumer behaviour, health behaviour, financial decision making etc.
It also leads us to rethink certain policy implications, i.e. setting incentives/punishing people for crimes is based on the assumption of a rational consumer who calculate the costs and benefits correctly and behave based on those decisions (mechanism design), but this is not the case
Which “irrational consumer” heuristics are being exploited in the following examples:
Popcorn
Small: 6$
Medium: 10.50$
Large: 12$
100 Nights/days free trial!
Experience stores such as the app store
Writing in a parking lot that if a car door opens you’ll have an accident with your bike and you’ll be happy to have insurance
“Buy now, pay later!”
Exact percentages of how many wrinkles a cream reduces etc.
Asking if you’re sure you want to cancel and if you don’t want to check out certain shows before leaving when cancelling a Netflix subscription
Free delivery/buy one, get one free!
Showing the new price of 20$ and the crossed out price of 80$
-> Decoy effect
100 Nights/days free trial! -> endowment effect
-> endowment effect, reachability effect
-> availability heuristic
-> hyberbolic discounting
-> avoiding ambiguity aversion
-> triggering loss aversion
-> zero price effect
-> anchoring
What heuristic do organisations base their decision to invest in many ads base on?
Recognition heuristic: if one of two things is recognized, decision makers judge the recognized object to have higher value
Hence why logos are often very simple
What is paternalism and how do “paternalistic” changes tipically develop?
= restricting choices and actions based on what is “the best” for people
Compulsory seat-belts
No smoking places
Corona pandemic
Typical evolution
Restriction is introduced
Psychological reactance: people resist it, are unhappy about being forced to do something
Status quo changes
Increased acceptance over time as changed norm becomes new norm
What is nudging? Which ways of nudging exist?
= influencing choice without restricting it
i.e. Taking the knowledge about choicepatterns we have from psychology and introducing it into framing so that people are more likely to make the choices that are best (for them or whomever introduced the nudging)
People are pushed to make better choices
Ways of nudging:
Changing the status quo
Status quo bias: people are more likely to leave things as they are than to change them
If avoiding a desirable behaviour requires actively changing something (instead of the other way around), people are more likely to engage in/accept the desirable behaviour
Changing the status quo does not restrict choice set, but can significantly impact choice (default effect)
Examples
Opt-in vs. opt-out for organ donation: having to actively sign up to become an organ donor vs. having to actively ask to be dismissed as an organ donor (the second leads to way more people being subscribed to donating their organs)
Introducing a renewable default option for energy (even though it costs more) where people would have to actively unsubscribe to get rid of it -> more people consume renewable energy
Nudging though loss frame
Nudging through information:
making information easier to process increases the probability that people follow the recommendation (i.e. nutriscore)
Avoiding base-rate neglect by presenting frequencies
instead of presenting probabilities (%) which are hard to understand, one could present frequencies (50 out of 1000 people instead of 5%)
Commitment devices to avoid hyperbolic discounting
i.e committing to go to the gym starting january 1st -> if person does not follow through, they’ll be forced to donate to charity they don’t like
commit to future costs/punishment if plan fails
What is the status quo bias?
Preferne for the current state
related to
endowment effect
loss aversion
Reference-dependent choice (prospect theory)
What is an example for nudging through loss frame?
When you want people to sign up for an event (i.e. science conference) early, you can use a gain or a loss frame:
Gain frame: Sign up early to get tickets at the discounted price of 120$ instead of 150$!”
Loss frame: “If you sign up too late you have to pay an additional fee of 30$ next to your 120$”
-> same difference in terms of money, but people are more likely to sign up when it is presented in the loss frame
What are the pros and cons of nutri scores?
Pro
Easier to process information like that, so people might pay more attention to it
Contra
Misunderstanding: green label might be seen as very healthy in general
Psychological licensing: consuming green products allows consumers to consume red production
What are the opponents and proponents of nudging arguments in terms of whether nudging is unethical?
Opponents
Nudging manipulates people
contrary to our idea of self-determination and dignity
People need to be educated rather than nudged or societies should democratically decide which behaviour to restrict
Who decides what are good nudges?
Risk of abuse of power/undemocratic
Nudging can reduce the trust in governments
feeling of being manipulated
Proponents
Nudging can safe lives
Choice architecture always have defaults (never “neutral), nudging just changes the defaults for the better
Some choice anomalies are like visual illusions -> they cannot be overriden or unlearned
Nudges do not restrict choices
What conclusion can be drawn from the fact that humans are not rational beings?
Humans seen as bounded rational
Rational choice models need to be revised if the aim is to derive descriptively more valid decision models that are better to predict choice (e.g. prospect theory)
Problem: too many free parameters
arbitrary models
arbitrary number of heuristics
What is the efficient coding hypothesis?
Our brain is constrained
number of neurons
Energy consumption
Our brain tries to process information as efficiently as possible given those constrains
-> Optimization necessarily leads to shortcomings
How is the bounded rationality framework criticised by Gigerenzer?
Heuristics are adaptive and ecologically rational
Those heuristics exist for real life problems we often encounter(ed) and make sense there
Doesn’t make sense to see humans as irrational based on this
Decision making should be understood as a collection of adaptive strategies rather than as a unviersal strategy that are judged against formal logic or probability theory
At which point(s) in decision making do emotions play a role?
1. Objective/observable variables:
risk (at beginning of model)
Outcome (at beginning of model)
Based on the risk and outcome, a cognitive evaluation is made (subjective/latent/psychological)
This is influenced by anticipated emotions
Based on the cognitive evaluation, the subjective risk and value are estimated (subjective/latent)
This is influenced by the emotions/background mood
This leads to an observable, objective choice and outcome
The outcome leads to experiencing certain emotions
What are affect heuristics and which other heuristics make up affect heuristics?
Affect heuristics: reliance on feelings to guide decision
i.e. “I have a gut feeling this might be a bad idea”
Made up of…
Affect-as-information theory
Emotions are evaluative (good/bad)
Emotions are used as information, i.e. if I feel scared, theres something bad about this choice
Emotions are treated as information even when they’re not completely clear
Risk-as-feeling hypothesis
Emotions bias cognitive evaluations
Risk assessment is not really rational but rather based on feelings
-> this leads to the premise that emotions influence decisions in predictable directions
What is probability neglect?
Part of affect heuristics
When strong emotions are involved, people tend to focus way more on the badness of the outcome than on the probability of something happening -> hence why people are more scared of terrorism than car accidents, although terrorism is way less likely than car accidents
What is strategic ignorance?
Avoiding information which could lead to negative affect
i.e not wanting to know whether one has the predisposition for an illness, because….
If the person does NOT have that predisposition, the resulting relief is small (if they never thought about whether they have that illness before)
If the person DOES have that predisposition, the resultig affect will be very negative
-> better to avoid information alltogether
U(not knowing) > U(knowing I negative) + U(knowing I positive)
Also seen in games where you can win/lose something:
The higher the probability of winning, the more people want to know the result beforehand (even though they are going to get the reward anyways)
The higher the probability of losing, the more people do NOT want to know the result beforehand (even though they are going to lose anyways)
Why is strategic ignorance problematic and how can policy makers deal with strategic ignorance?
People might avoid important information (i.e. to stop smoking for health reasons) to avoid negative affect
Possible solution: combine with humor (positive affect)
Which general reasons exist to avoid information?
Avoid negative emotions
i.e. Avoid knowing whether one has predisposition for illness
-> regret aversion
Maintain surprise and suspense
i.e. Not knowing the gender of a baby
Gain strategic advantage
i.e. avoid liability and responsibility
Maintain fairness and impartiality
i.e. Not knowing gender of applicants for jobs -> avoid (implicit) bias
What is regret aversion? What is the utility function behinde this heuristic?
= Avoiding (negative) emotions following a decision
i.e. When we make a choice and see how someone with another choice made the better choice, we feel regret -> we want to avoid feeling regret
The utility of a choice/chosen object is
U(A) = v(A2) + r x (v(A2 - v(B1))
U(A) = utility of choice
v(A2) = Value of what we actually chose (so Option A2 instead of A2)
r = regret constance
B1 = the value of the other choice which we did not take
-> (r x (v(A2) - v(B1)) is also called the “disutility function” because it leads to the risk of the value of the choice we made diminishing -> if we exclude/ignore this, all that remains is the value of the choice we made
This might also explain why people try to gather a lot of information before making a choice but not anymore after making a choice
Maximizers sometimes still look for additional information after making a decision
How was regret aversion studied in a study?
People have a choice between two investments of 1000$
1: government bond, return between 1’000 (no gain) and 1800$ (+800)
-> risky choice
2: bank account, return between 1250$ and 1300$
Gain ensured, but highest gain significantly lower than in the government bond -> safe choice
Depending on the condition they were in, people made different choices:
When they would not be revealed the value of the choice they did NOT make, people chose the safer iotion more often (5:4 ration)
When their friend chose the riskier option and they would thus be told what they would have recieved in the riskier option, they chose the riskier option more often (5:3)
The reveal option might’ve activated their regret aversion, thus leading them to make a riskier choice
What’s an example for regret aversion being implemented in marketing?
Dutch lotteries:
There are draws of random numbers where one person wins or draws of postcodes, where everyone with that postcode who participated wins
In the postcode option, regret aversion is likely -> You might learn that your neighbour won and that could’ve been you
-> regret aversion should increase sales here
How does the vividness and availability of emotions related to certain events lead people to misjudge likelihoods? What are some examples thereof?
When people have a vivid emotional association of something, they evaluate it as more likely and thus want to avoid it more, even when it logically does not make sense in terms of likelihood
Examples:
People are willing to pay 12$ for an insurance against terrorism vs. 14$ for an insurance for any reason, even though the second option covers terrorism aswell plus many other causes and thus also includes way more likely scenarios
BUT: terrorism has a way more vivid emotional association than the very vage “any reason”
Terrorism is also broadly overrepresented in the news and thus distorst the memorized frequencies
Step by step, it looks a bit like this:
Scenario
Memory vailability (availability heuristic)
Vivid emotional association
Results in Risk perception
What are overoptimism and depressive realism?
Overoptimism: Overestimating the likelihood of good events happening in the future
i.e. When people had to predict the likelihood of certain good events happening to them in the next month and this was later compared to what actually happened, people tended to overestimate the good stuff that would happen to them
It could be that we process positive information more than negative information
Depressive realism: idea that people who are more depressive are simply more realistic (which leads to depression, therefore overoptimism has a healthy function)
Kind of shown by the data, but depressive people seem to be biased in the other direction -> overpessimism
What is the adaptive overoptimism hypothesis?
Two good reasons for overoptimism
Oversetimating success likelihood seems to make you try harder -> self-fulfilling prophecy
Overoptimism leads to more illusion of control and higher happiness -> better mental health
What is the somatic marker hypothesis?
Idea, that emotions do influence our decisions, but in a way that is good and necessary
Step by step:
Enviromental cues (i.e. choice options) trigger somatic markers (i.e. higher heart-beat)
This leads to (the perception of) a certain emotion
This has an adaptive influence on decision-making
Which study was conducted to test the somatic marker hypothesis?
Operationalization
People had to solve Wisconsin card sorting task
People have to pick cards from four staples
In two staples you can win 100$ or lose 100$, in other two you can win 50$ or lose 50$
However, the 100$ staple contains a lot more loss cards and the 50$ staple contains a lot more win cards
-> People have to implicity learn that the 50$ staples are the better choice
The participants included healthy participants and patients with bilateral lesions in the vertromedial pre-frontal cortex
People with those lesions are believed to have brains which cannot include emotions in the decision-making process
Results
Healthy people stopped taking cards from the 100$ staple after a certain amount of trials, while patients with bilateral lesions in the ventromedial prefrontal cortex kept making their choice randomy
Bilateral patients also showd less skin conduction etc., therefore no emotional reactions to their choices
-> “gut feeling” might be good sometimes, having a feeling for what is good
-> not including emotions in decision can be bad for the decision making process
What plays into customer satisfaction on a cognitive and on an affective level?
Cognitive evaluation
Positive evaluation of performance vs. negative evaluation of performance
Affective evaluation
Positive: satisfaction, surprise, enthusiasm
Negative: disappointment, anger, rage
Together, CE and AE lead to the likelihood of
Staying/Switching provider
Complaining (thorugh provider or through word of mouth)
What is the confirmation/disconfirmation paradigm?
Model to explain satisfaction with a product based on expectation
We normally do not evaluate products in a vacuum or on an absolute scale, but rather in comparison with what we expected of them
When it exceeds our expectations, it leads to excitement
When it is pretty much what we expected, the reaction is neutral
If it disappoints the expectations, it leads to disappointment
Why is brand attachment beneficial to companies and which ways exist to create brand attachment?
Brand attachment is beneficial to companies because it
helps them predict future growth
gives them a competitive advantage in the fight for a limited resource (consumers)
Ways companies create brand attachment:
Increase exit costs: making changing to another company hard/ connecting it with certain costs -> Structurally generated attachment
Contractual commitment: getting a cheaper subscription for two years which cannot be canceled
Closed eco-systems/special knowledge: when People learn how to work with one product they might be reluctant to swicht and thus having to learn anew how to work with another product
Build social relationships, i.e. pretend to be friends with them, attach social identity to brand -> psychologically constructed attachment, i.e. “Identification”
Which social relationship modes exist according to Alan Fiske and how can they be connected to brand attachment?
Market pricing: Rational cost-benefit relationship
First level -> transactional
Calculation of what you give and what you get and choosing the best option/relationship based on the
In marketing:
people look for the best cost-value ration and choose accordingly
The brands identity is irrelevant
Equality matching: reciprocal relationships
Still kind of transactional but theres more loyality and trust
Higher level of emotional/consumer attachment than in market pricing
Deal: Company should feel responsible for making customer happy and in turn the costumer stays loyal to the company
i.e. You fix the phone I bought with you and I’ll buy my next phone from your company again
Communal sharing: communal relationship
Product and consumer create a social relationship based on (percieved) common goals and values
Customer sticks with company and might identify with it but also expects company to follow their shared goals (i.e. ecofriendly production)
Some kind of attachment, almost friendship
Highest emotional/customer attachment from three levels
What are the dangers of creating (emotional) brand attachment?
When people believe to have a real relationship with a company, a breach of norms is percieved as a fairness violation
distributional fairness
procedural fairness
interaction fairness
This leads to a percieved betrayal of trust
Two possible reactions (love becomes hate hypothesis)
Retaliation/revenge
Complaint
negative review
Attempt to hurt the reputation of the company
Demand for reparation
Through customer services
Through third-party consumer protection services
What is an example for a violation of the law of demand? What are some explanations for why this happens?
Law of demand: when prices go up, demand decreases, when prices go down, demand increases
Veblen goods: when the price goes up, the demand goes up aswell
Often luxury goods that increase in value the more difficult it is to obtain them (rare, expensive)
Higher entry costs
Why do Veblen goods exist?
Veblen goods as positional goods - psychological motivations:
Singal relative status (status symbols)
Signaling belongingness to a certain social class and differentiate oneself from other classes
signal uniqueness (“individualism”)
Standing out (Conspicuous consumption)
What is the bandwagon effect?
Connected to Veblen goods
Role model/influencer adopts new style to signal uniqueness
Others adopt style aswell -> Object not unique anymore, demand for uniqueness increases again
Rold model adopts new style to signal uniqueness
-> this process might explain fashion trends
What are externalities?
= indirect cost or benefit to an (uninvolved) third party
third party = ohter people, animals, future generations, environment etc.
i.e. Pollution is an own decision, but it als negatively impacts others
Standard rational choice only considers own outcomes and does not incorporate social concerns/externalities (neither positive nor neagtive) -> (implicit) assumption of selfish preference
What is the Fehr-Schmidt model of inequity aversion?
Idea: people are averse to (decisions that will lead to) inequality
The extend to which people are averse to different kinds of inequality varies between individuals
When making a decision, the rational choice theory model of utility is expanded as follows to incorporate inequality aversion
Disadvantageous inequality:
U(x) = xi - beta x max(xi - xj, 0)
Advantageous inequality
U(x) = xi - alpha x (max (xj - xi, 0))
U(x): utility of choosing/obtaining x
xi = value of choosing/owning x for oneself
xj = value of me choosing x for someone else
alpha = influence weight of advantageous intequality
-> how much person is bothered by recieving more than other person -> assumption: people dislike decisions that make them better off than others (might lead to feelings of guilt)
beta = influence weight of disadvantageous intequality
-> how much person is bothered by recieving less than other person assumption: people dislike decisions that make them worse off than others (might lead to feelings of envy or anger)
What evidence is there for the existence of advantageous inequality aversion and for disadvantageous inequality aversion?
Advantageous inequality aversion:
The dictator game: people are given a resource (i.e. 10 Euro and are asked to distribute it between them and someone else as they please)
If there wasn’t advantageous inequality aversion, all people would keep all the money
However, only 36% or participants keep the whole amount of money
13% even gives away more than half
16% does a 50/50 split
Disadvantageous inequality aversion
The ultimatum game
Proposer gets a resource which they can divide between themselves and reciever
Reciever can then decide to either…
Accept the offer, at which point the reciever and the proposer will split the money according to how the proposer proposed
Reject the offer, at which point neither gets anything
Rational choice prediction: reciever accepts any offer above 0, because it is still a gain
Disadvantageous inequality aversion prediction: responders reject some x depending on their alpha
-> what is seen is people rejecting offers if the proposer distributes the goods very unequally, with the tendency to reject increasing with more trials
5 - 10% acceptance when offered money only 0-10% of total
20 - 25% acceptance when offered money only 10-20% of total
33 - 40% acceptance when offered money only 20-30% of total
55% acceptance 30-40%
80-85% acceptance when 40-50%
95% acceptance offer >/= 50%
Also a lot of variance of acceptance across countries and cultures
What moderates the acceptance rate in the ultimatum game?
Ultimatum game = points to the existence of disadvantageous inequality aversion
People would rather punish a person who gave them too little from a share even though it leads to them losing money (disadvantageous inequality aversion) than get money at the cost of not punishing disadvantageous inequality -> the role of emotions
Emotions are a commitment device -> they lead people to commit to certain actions
Emotions are thus also an enforcement device of fairness
Responder recieves low offer
Responder feels anger
Anger leads responder to reject offer
BUT: emotions fade with time
Hypothesis: people accept more unfair offers when time passes as they are not so angry anymore
Found to be true -> acceptance rates with delay (d) vs. without delay (wd)
10% offer: 60% acceptance d, 0% acceptance wd
20% offer: 80% acceptance d, 15% acceptance wd
etc. ->
People also accept more advantageous inequality more as time passes!
What are the components of goal framing theory?
People have different “norms/goals” which can be activated (by the environment, cues etc.) which inform how we will act in different situations
Normative goal:
morality/pareto
Goal: act apropriately
long term
Example: not crossing the street when its red when children are around
Gain goal:
“rational choice”
Goad: guard and improve own resources
Medium term
Cost-benefit calculation
Between caring about others and caring about self, i.e. for example not comitting a crime when the police is there -> focused on future consequences and not just on hedonic needs, but not necessarily about other people’s wellbeing
example: not crossing the street when its red when the police is around
Hedonic goal:
mood driven
Goal: feel better right now -> short term
No cost-benefit calculation
example: crossing the street when its red because one does not feel like waiting
What is the broken window theory and where does it come from? Is there proof for this theory?
Derived from goal framing theory (norm activation)
Idea that seeing vandalism/urban decay leads to more crime by activating hedonic norms
Also called reversal of causlity, because normally the assumption is that more crime in a neighbourhood leads to more vandalism and decay
Proof for theory:
Throwing more flyers on the floor in alley with graffiti sign and graffiti (neglection of rule) than in alley with sign but no graffiti
More money stolen from envelope when there was graffiti (27% vs. 13%) or littering (25%)
Letter on the floor less likely to be put in letterbox when theres trash on the floor
What is the identifiable victim effect and what proof thereof exists?
Hypothesis: identifiable victims are more likely helped than statistical victims
Empirical evidence: People were more likely to donate and expereinced more positive arousal when they saw a photo or a photo with a name of the person they were going to donate money to than when they only saw a name or if there was no information of who the money was going to help
BUT: small overall identifiable victim effect according to meta-analysis (r = 0.05)
What increases the probability of people helping a victim (for instance through donation)?
Single victims > groups of victims
Children
Victims with picutres vs. victims without pictures
Victims which could not be blamed for their hardship
What are some possible explanations for the identifiable victim effect?
Vividness: emotional stories increase
identifiability
relatedness
empathy
Certainity effect
Statistical deaths are probabilistic while identifiable victims can convey the impression that bad will happen for sure if person does not act
Stronger norms of helping
Not helping a single person might create stronger feelings of guilt and more social blame compared to not solving an abstract problem that affects many people (and should be solved by many)
What is tained altruism and what are some examples thereof? How can this effect be mitigated?
Doing good/altruistic stuff for selfish reasons is evaluated more negatively
Doing something good for selfish reasons is percieved as tainted
Palotta teamworks:
Charity organization which raised 305 Millions
When people found out that the CED earned 400k a year that lead to public criticism and the company collapsed -> loss in charitable giving
When people have to judge two vignettes in which…
A guy starts working in a coffeeshop where his crush works and only does his job well to impress her vs.
A guy starts working in a homeless shelter where his crush works and only does his job well to impress her
they judge both actions as equally beneficial to society (altough one is giving out coffee and the other is helping the homeless -> helping the homeless devalued due to tainted altruism) and the altruism person as more immoral
-> i.e. less moral to do something good for selfish reasons than to do something neutral for selfish reasons
GAP: people had to judge GAP in three different conditions
Control -> GAP simply making money for profit
Altruism -> GAP donating 50% of a certain product to chairty
Tainted altruism -> GAP donating, but the donating campaign earning them extra money
The tainted altruism led to people
disliking GAP the most
Judging GAP the least moral and the most manipulative
-> GAP in tainted altruism condition judged even worse than in the condition where GAP did not donate anything!
Ways to work “against” tainted altruism bias:
If people were presented the coffeshop and the shelter vignette simultanously, the effect disappeared -> people realized their judgement inconsistency
Counterfactual: If in the GAP example people were made aware of the fact that GAP could also simply donate nothing, this reduced the tainted altruism effect
What are some possible explanations for tainted altruism?
People may automatically engage in counterfactuals for pro-social action but not for selfish actions
i.e. If they see someone doing something altruistic they’re more likely of the surplus altruistic action the person could do than if someone is not engaging in altruistic behaviour to begin with
People are suspicious about the intentions and credibility of social actions for profit
What is hypocrisy? How do people react to hypocrisy and why is that?
What hypocrisy is
Double standards in pro-social choice
Telling people one thing but then doing another
How people react to hypocrisy
If a person condemns an action and then does that action, they are evaluated worse than if they
Do not condemn action but commit an action
lie: If they lie about commiting an action. but then actually do the action
-> Hypocrisy is seen as worse than deception/lying
Why people might react negatively to hypocrisy
Condemnation of immoral act signals that one will behave morally in the future -> has reputation benefits
Characters are evaluated equally well if they condemn an immoral act as if we get confirmation that they do not do the immoral act
Condemning an immoral act leads to a better evaluation than not doing so
Condemning something but then doing it anyways is seen as
deception
Freeriding on the benefits of moral condemnation/behaving morally
What is voluntary ignorance? What are some examples thereof?
What voluntary ignorance is:
(actively) ignoring (learning about) the externalities/social consequences of ones own actions to avoid
feeling bad about it
Feeling responsible for it
damaging one’s positive self-image
Examples of voluntary ignorance -> simplified version of dictator game
Dictator has to choose between two options
Option A: Dictator gets 6$ - player 2 get 1$
rational choice
Option B: Dictator gets 5$ - player 2 gets 5$
inequity aversion choice
74% of participants choose option B
Evidence for social preferences/inequality aversion
Round 2: ignorance treatment
Each round, theres a…
…50% chance that Option 1 (conflicting interests) will happen, wherein…
Option A: Dictator gets 6$, player 2 gets 1$
Option B: Dictator gets 5$, player 2 gets 5$
…50% chance that Option 2 (aligning interests) will happen, wherein…
Option A: Dictator gets 6$, player 2 gets 5$
Option B: Dictator gets 5$, player 2 gets 1$
The Dictators can decide in each round whether they want to know which option (1 or 2) it is in every respective round or not before making their decision
Depending on the revelation, dictator might have to make the “social choice” and lose a dollar
-> 45% of participants decide to remain ignorant, and 85% of those who remain ignorant choose option A (where they make more money)
What is motivated cognition? What are some examples thereof?
What motivated cognition is
Misremembering selfish behaviour, possibly to uphold own positive self image
Examples thereof
People were asked to remember how much they donated in the dictator game with incentives (i.e. they would make extra money if they remembered correctly)
People were more likely to misremember how much they gave if they were…
Stingy/selfish vs. generous
Selfish people were more likely to remember giving more than they did while generous people remembered correctly how much they gave
Violators vs. Upholder
Violator: people who do/did not act in accordance with their own norms, i.e. who gave less than they personally believed would be morally acceptable to give -> misremebred their behaviour to be more pro-social
What is moral licensing? What is a counterpart thereof?
Moral licensing: Doing something immoral after doing something moral because you feel like you can allow yourself to act immoral after acting so morally well
i.e. eating chocolate after having had a salad for dinner
Counterpart: moral cleansing
What is moral cleansing? What is a counterpart thereof?
Doing something moral after doing something immoral to “make up” for the immoral act
I.e. Eating a salad for dinner after having had a pizza for lunch
Coutnerpart: Moral licensing
What is the trust game? Which theory do the results of this game support?
The trust game
Two player
Trustor:
Gets a certain amount of money, i.e 10$
Decides how much to give to trustee, knowing that it will be trippled and that trustee can give back the amount they wish to the trustor
Trustee:
Recieves money from trustor x3
Decided how much to give back to trustor
-> Game based on trust
Rational choice of the trustor would be to keep all of it, since
there is no guarantee it will come back to the trustor
Assuming the trustee is also rational, they will keep all the money for themselves and not give anything back to the trustor
Reality: evidence for social preference
Most people send half the money to the other person and keep half of it to themselves for safety
What are some possible reasons for why trustees send back money in the trust game and how can a distinction between those different reasons be operationalized?
Possible reasons for why trustees send back money
Guilt aversion
“I feel bad if I do not meet the expectations of the trustor”
Inequality aversion
“I feel bad if the other one has less than me”
Operationalization to distinguish between those two:
Two player play the trust game, but:
Trustor believes money will be multiplied by 3 (and trustee knows that this is the trustors knowledge)
Trustee is instead one of those three conditions:
Multiplied by 2, 4 or 6 (depending on trial)
If trustee sends it back due to guilt aversion, they will send back the amount the trustor expects, independently of which condition they are in
i.e. if the 10$ are doubled (20$) instead of tripled (30$) the trustess will still send back 15$ (as expected by the trustor, thus getting less)
i.e. if the 10$ are quadrupled (40$) instead of tripled (30$) the trustess will still send back 15$ (as expected by the trustor, thus getting more than the trustor)
If trustee sends it back due to inqueality aversion, they will send back half of it, independently of the trustors expectations
i.e. if the 10$ are doubled (20$) instead of tripled (30$) the trustess will still send back 10$ (even though the trustor expects more, leading to both having the same amount)
i.e. if the 10$ are quadrupled (20$) instead of tripled (30$) the trustess will send back 20$ (even though the trustor expects less, leading to both having the same amount)
What does the example of the lemon market illustrate?
Key takeaway: Asymmetry in information can lead to low trus and low quality goods
Lemon markets: distinction between
Lemons: cars with low value (which should have low cost)
Peaches: Cars which have a high value and a high cost
Conflicting interestes:
Buyers often lack knowledge and cannot perfectly estimate values
Seller always try to sell all cars (including lemons) as peaches, as that will generate more profit
-> Buyers know that sellers will do that, therefore they are only willing to pay an intermediate price between lemon and peaches (so they won’t massively overpay for a lemon)
This means that peaches are either not bought (because they are more expensive than what buyers are willing to pay) or underpaid -> Peach owners are not willing to sell their peaches on the used car market since they won’t get the amount of money they desereve
This leads to the car market being overrun by low value lemons
Since buyers keep getting lemons for the intermediate price, they further lower the price they are willing to pay -> spiral, where the quality of the cars in the used market decreases and the price buyers are willing to pay also decreaes
-> Information asymmetries between sellers and buyers can drive out high quality goods -> the bad drives out the good (adverse selection)
This leads to reduced trust in the marked and demand for institutional intervention (i.e. third-party testers, quality control etc.)
What is betrayal aversion and how was it tested?
Definition of betrayal aversion
Betrayal hurts and has a cost beyond money, so people try to avoid being betrayed
Operationalisation of betrayal aversion
People have choice between
A: 10 points for sure
B: Either 15 points (with probability p) or 8 points (with probability 1 - p)
People have to say the minimum p probability they would accept to choose B
Three conditions
Decision Problem -> choice between…
No externalities
Outcome of B randomly assigned with given probability by computer
Risky Dictator Game
In condition A, chooser and other person both get 10 points
In option B, chooser gets same points, but other player gets additionally 15 points for the 15 points condition and 22 points for the 8 point condition
Still randomly chosen by computer
However, in option B second player might get more than oneself (inequality aversion, jealousy etc come into play)
Trust Game (risk of betrayal)
Also has externalities
BUT: player 2 gets to choose which option they prefer if it gets to option B (but essentially the chooser still choses the probability of that choice, so it should not make a difference in what they end up getting compared with other two situations)
People willing to accept similiarily high/low p for decision and risky dictator condition
60% p = .3 or less
85% p = .5 or less
100% p = .8 or less
People choose significantly higher probability for betrayal condition
25% p = .3 or less
40% p = .5 or less
90% p = .8 or less
100% p = 1.0 or less
-> rational decision makers shouls choose same p across all conditions
Conclusion: People behave as though there is a psychological betrayal cost above and beyond any dollar losses
Are there differences in betrayal aversion among different groups?
Average BA (difference risky dictator game and betrayal condition): .15
Women slightly more BA than men (.15 vs. 14)
More BA in USA (.22) and Oman (.25) than in Turkey (.16) and Switzerland (.11)
Differences not significant in all countries
What experiment was conducted to show how markets influence morals/peoples reaction to externalities and what conclusion did the study come to?
General condition:
Every participant is assigned a mouse
Participants can choose to let the mouse live and get nothing or get a certain amount of money to have the mouse be killed
Question: For how much money are people willing to let the mouse die (externality)?
Individual condition:
Participants simply say the minimum price for which they would be willing to let the mouse die (max 10$)
Bilateral bargaining condition
There’s a buyer and a seller (the seller being the participant)
There are 10 bargaining rounds
Each round, the buyer makes an offer between 0 and 20$ to the seller
Seller gets amount of offered money, buyer keeps the rest
Seller can accept offer or reject it -> if it’s rejected it moves on to the next round and seller cannot go back to previous offer
Multilateral bargaining condition
There are 7 buyer and 9 seller (the seller being the participant)
2 sellers will not get any money by default -> competition
Buyers make offers simultanously -> if sellers see offer they like, they have to make a deal fast (first come, first serve)
Buyers and sellers that make deal leave the market
-> Social Norm activation
Willingness to kill the mouse:
Individual round: 40% accepted to kill the mouse for 10$
Bilateral bargaining: 70% accepted to kill the mouse for 10$ or less
Multilateral bargaining: 75% accepted to kill the mouse for 10$ or less
In the bargaining conditions, the price people were willing to get to kill the mouse decreased
Interpretation
Markets can erode moral values
Norm activation does not really seem to play a big role here since there was no big difference between the bi- and the multilateral bargaining conidtion
People with moral standards can abstain from trading, but cannot influence the price/market
A buyer just has to find “the right seller”
What problem does the mouse killing study by Falk and Szech (2013) illustrate and what solution does it imply?
Under perfect conditions (in markets), costs to third parties (environment, workers etc.) are likely externalized since this creates competitve advantages (lower production costs, lower consumer prices)
Thus societal interventions are needed
Putting a price on externalities (i.e. carbon emission) can force companies to pay for it and thus respect externalities more
What aspect of self-image is more important to the majority of people: Morality or intelligence? How was this proven?
Intelligence > morality
Study which proves that
General condition: People fill out a cognitive test (50 points max)
Condition 1: no externalities
1a: People are told it is an IQ test
1b: People are told it is a general questionaire
Condition 2: For each point a person scores in the test, the probability of a mouse being killed goes up by .9 -> morally optimal choice would be to answer all questions incorrectly
2a: People are told it is an IQ test
2b: People are told it is a general questionaire
Condition 1: no real difference in scores between 1a and 1b
0% scored < 30 points
40% scored between 30 and 40 points
95% scored between 30 and 45 points
Condition 2a
10% scored 0 points
12% scored 30 or less points
Condition 2b
30% scored 20 points or less
40% scored 25 points or less
-> did significantly worse to increase chance of saving mouse
Conclusion
Wanting to be identified as intelligent reduced moral concerns
Does external enforcement of norms through punishment work?
Study where they started fining people for picking up their children too late
Result: People started showing up even later after introduction of fine
And kept showing up even later after removal of fine
Change in perception: paying to come late (late pickup as a service/fine as a price)
Change of relationship from a communal (without fine) to a transactional relationship
Formal punishment can reduce instrinsic norm-following
What is the selfish preference assumption?
Classic decision models assume that decision makers only care about own outcomes
new decision models aim to incorporate social preferences to predict human choice when externalities are present
Which theories indicate that (non)normative behaviour can be triggered by social cues?
Goal-frame theory
Broken window
Identifiable victim effect
Which theories indicated that pretending to be pro-social is punished since pro-social behaviour is costly?
Tainted altruism
Moral hypocrisy
Which theories illustrate strategies which humans have to ignore decision consequences or to adapt their fairness standards?
Moral licensing/clensing
Guilt aversion (instead of inequity aversion)
Motivated misremembering of past actions
Voluntary ignorance
How is game theory different from other theories which deal with externalities?
In game theory externalities are mutual
Consequences are not just positive or negative for other person, but also for self
Own decisions affect others
Others decisions affect self/own outcomes
Uses the game analogy -> takes ideas from games into real world
Which different kinds of game matrixes exist in game theory?
Prisoner dilemma
Example: cleaning the dishes
Agreement will lead to lightly bad or lightly good, equal outcome for both
Disagreement is best for single player, but will cause most costs for other player
Clean
Dont Clean
+ I +
- - I + +
++ I --
- I -
Penny game
Example: soccer shooter and goalie
There’s no solution which is best for both; disagreement is best for one player, agreement best for the other
Shoot corner A
Shoot corner B
Jump Corner A
+ I -
- I +
Jump Corner B
Battle of the sexes
Example: couple wants to do something together but they have different preferences -> worst outcome if they have to do anything on their own
Agreement best outcome, but to different degree for each one
Movie
Concert
++ I +
+ I ++
Chicken game
Example: going straight with car or dodging
Similiar to prisoner dilemma
Disagreement best for one, worst for other
One agreement absolute worst for both (while in the prisoner dilemma it is still better than disagreement for one player), one agreement kind of in the middle of worseness scala
Dodge
Straight
0 I 0
-- I --
What is a game matrix?
Part of game theory
Puts different decisions multiple players can take and their respective outcomes for each player into a matrix
Assumptions/restrictions
Actions are taken simultanously (without knowing choice of other player)
Game is played “one shot”/one interaction -> not repetitve interaction
What is a nash equilibrium?
Set of strategies for which no player can unilaterally change her strategy and get a better payoff
No player has anything to gain by changing own strategy -> will be worse off by changing it
Can also mean: a state in which all players play the best response to each other’s strategy
What is the beauty contest game? Which assumption comes into play in this game?
Game where everyone has to choose a number between 0 and 100
Person closest to 1/2 of the average wins
Common knowledge of rationality assumption -> assumes that
Everybody is rational
Everybody knows that everybody else is rational
Based on this assumption, the best choice should be eventually 1
-> everything above 50 does not make any sense, since the half of the highest number (100) is 50 (people would have to choose numbers above 100 to get a higher half than 50)
Choosing a number above 50 is strictly dominated by (always worse than) choosing 50
Assuming others know that, it makes sense to choose half of 50 -> anything below 25 -> etc., leads eventually to 1
-> unique Nash equilibrium
What is the Hottelings game and what is it an example off?
Two verndors have to spread out on beach with ten people spread out in a line
Whicheverone is closer to people will be the one the people choose to go to
This will inevitably lead to the vendors being both positioned directly next to the middle of the ten people line (which is not optimal for buyers, but it is a Nash equilibrium)
Reason why shops selling same good often aggregate close to eachother (i.e. burger King next to McDonald) or why during the election politicians views tend to move more to the center
How can a pure Nash equilibrium be found?
Strategy one: look at best strategy for player 1, best reaction of player 2 to that choice etc. until there is no better option for anyone anymore
How can a mixed Nash equilibrium be found?
Mixed Nash equilibrium: depends on indifference point of both players
Calculating of expected value for each action based on probability of other player acting a certani way
Example: prisoner dilemma
Dodge (q)
Straight (1 -q)
Dodge (p)
-2 I 2
Straight (1 - p)
2 I -2
-5 I -5
Expected value straight: -2 + 2q
EV straight: 2q + 5q - 5
-2 + 2q = 2q + 5q - 5
2q = 7q - 3
3 = 5q
q = 3/5 -> Player 1 should dodge if theres a chace of less than 60% that player 2 will dodge
What is weak and strict dominance in game theory?
Strict dominance: Choice A strictly dominated by choice B -> choice B always better than choice A
Weak dominance: Choice A weakly dominated by choice B -> choice A is clearly better if other player chooses certain action, but equally as good/bad as B in other option (but there is no option where B is clearly the better choice)
What are the empirical results of the beauty contest?
Level-k bound rationality model -> people have different rationality levels
Level 0 rationality: picks a number at random -> m = 50
Level 1 rationality: best response to level 0 -> m = 25
Level 2 rationality: best response to level 2 -> m = 12.5
Level 3 rationality: best response to level 3 -> m = 6.25
Allows to empirically test at which level people are and what they expect from others
Median normally at 17, mean at 27
Most people between level 1 and level 2 rationality
But: Choices move more and more towards smaller numbers with every additional round
-> people might not be super rational, but they’re still able to learn form experience which will bring them to Nash equilibrium eventually
What is costly cooperation and which other terms are connected to this concept?
choices which benefit another person but come with a cost for oneself
defection: choosing not to help -> no cost + no benefit to other person
Which intuitions about cooperation come up in the prisoners' dilemma?
Cooperation is mutually beneficial
Exploiting cooperation can be rewarding
Cooperative relationships are risky
What is the puzzle of cooperation?
If two cooperative people meet -> cooperation
If two deflectors meet -> deflection
If a cooperative person and a deflective person meet -> deflector takes advantage of cooperative person
In a mixed population (of deflectors and cooperators), the EV(evil) > the EV(cooperation)
Therefore populations should slowly move towards having more deflectors than cooperators
What is the relatedness coefficient?
Degree to which two beings are related
Calculated as r = 0.5^n
n = number of generational links
i.e. for parents - children = 1, grandparents = 2 etc.
What is the inclusive fitness concept and witch other concept does it help explain?
Inclusive fitness = direct fitness + indirect fitness
Direct fitness = individual reproductive success across the lifespan
Quantifiable as the average contribution to the gene pool in the next generation based on own offspring
Indirect fitness = reproductive success based on survival and reproduction of relatives
Quantifiable as the average contribution to the gene pool based on relative’s offspring
Helps explain why cooperation makes sense/why beings cooperate (to enhance indirect fitness)
What is Hamilton’s rule of cooperation?
Rule of how cooperation develops based on (indirect) fitness
Cooperation develops if:
c < rb
c = cost of helping
r = degree of relatedness
b = reproductive benefit
Deciding wether to help based on:
rb - c
the cost of cooperation (c) needs to be
smaller than the reproductive benefit of
player 2 (b) weighted by the relatedness
of player 1 with player 2 (r)
What is the green beards theory and what are its implications?
Explanation for why people cooperate
Would make sense if there was a perceptible trait which tells us who is cooperative and who is not (like a green beard) so we can cooperate with those people but not with people without this trait
If we meet someone with this trait: mutual cooperation
If we meet someone without this trait: mutual defection (even if both would be cooperators)
-> Consequence: cooperation remains group-bound
But: Very unlikely, that single gene determines altruism and perceptible trait in humans
Coding for percetible trait and altruism does not have to be perfectly correlated, suffices if both is inherited imperfectly
Cooperators start to group together -> defectors try to take on trait and invade those groups -> new trait for cooperators emerges
Leads to cycles of cooperation -> exploitation -> colorchange -> cooperation -> …
What reasons exist for the evolution of cooperation and what assumptions and formulas belong to those reasons?
Indirect fitness
Assumption: Individuals can identify relatedness/phenotype characteristics
Individuals cooperate because of inclusive fitness generally (indirect fitness more specifically)
Formul
Assumptions
Reason for cooperation
Formula for when cooperation takes place/develops
Indirect Fitness/ Green Beards
Individuals can identify relatedness/phenotypecharacteristics
To increase inclusive fitness (through indirect fitness)
Hamiltons Rule
helpf if rb > c
r = relatedness coefficient/degree of relatedness
Help calculated from rb-c
Direct reciprocity
Individuals can identify each other
Multiple interactions
Individuals remember past actions of opponent
Defection leads to more costs than cooperation if two people meet again and again (tid-for- tad -> if you don’t cooperate, others will also not cooperate with you)
p > t/c
p = probability of meeting again
t = temptation (additional benefit of not cooperating compared to cooperating)
c = benefit of cooperation
Essentially prisonner dilemma matrix
The higher the temptation to exploit (relative to the cooperative benefit), the higher the likelihood must be to meet again
Indirect reciprocity (downstream -> C helps A, because C saw A help B)
Players can observe other’s actions
Player can communicate actions to third parties
Motivation (and ability) to have a good reputation
q > c/b
q = probability of knowing one’s reputation
c = costs of helping
b = benefits of helping
the probability (or certainty) in knowing one’s reputation (q) needs to be larger than the cost-to-benefit ratio of cooperation (c/b)
Implication that reputation systems need to be more reliable when cooperation is risiker/there is a higher temptation to defect
Generalized reciprocity (upstream)
Same as indirect reciprocity since it is an alternative of indirect reciprocity
B helps C because A helped B
increased/more resources
percieved norms
Warm Glow
-
Is there empirical evidence for direct reciprocity?
Yes, people tend to cooperate more in prisoners dilemma the higher the probability p is that they will have to play another round
When p is 0, then less than 10% cooperation
How are the different explanations for the evolution of cooperation different in terms of cognitive requirements and social complexity?
Cognitive requirements
indirect fitness
Recognition of kin
direct reciprocity
Memory
indirect reciprocity
Communication
generalized reciprocity
Mirror neurons
Norms & rules
Warm glow
Social complexity
Close kind
Dyads
Groups
Societies
What are (voluntary linear) public goods games? What is normally the result of those games?
Definition of the game
Certain number of players, for instance n = 4 players, get the same resource (i.e. 20$) and can choose between…
Keeping a certain amount/all of it for themselves
Adding certain amount to the pot -> this amount will be multiplied by a certain amount and shared among the group members
Best response - regardless of what others do - is always to keep own amount (i.e. not to cooperate)
Problem:
Ideal outcome for group: everybody cooperates
Ideal outcome for self: free-ride on contribution of others
tragedy: cooperators stop cooperating if other defect but not vice versa -> game always ends in people not cooperating -> cooperation declines/public goods are under-provided
What are public goods and what other goods can be categorized on this deifinition matrix?
Public goods
non-excludable: individuals cannot be (easily) excluded from its consumption
non-rivalrous: consumption by one consumer does not prevent simultaneous consmuption by other consumers
exampes: air, climate, knowledge
Private goods
Rivalrous and excludable
Examples: own shirt, food, etc.
Club goods
Excludable but not rivalrous
Cinemas, Sports clubs, public transport
Common pool resource
Rivalrous but not excludable
“s het solang s het”
Examples: free public transport, fish stock (fishing)
How can the tragedy of the commons be prevented (broadly speaking)?
Cooperation creates benefit b
Cooperation creates cost b for cooperator
Benefit for the cooperator: b-c
Benefit for the free-rider: b
-> how can b > b-c? (problem, because this implies individual interes > group interest)
Cooperation has to become more attractive than freeriding -> reduce temptation/benefit to free-ride
Different techniques, i.e. punishment
How do voluntary linear public goods games change when punishment for defection is introduced?
Two studies
What proof is there for indirect reciprocity (in regards to image scoring)?
Experiment 1
Experiment where people were matched with different person every time
Switch in role: once helper (who could donate) once reciever (who recieved donation
People were anonymous, i.e. could not tell if they had interacted with person before
BUT people saw other persons score, i.e. how much person had donated in past rounds
Result: people with lower score got significantly fewer donations as rounds went on (cannot be due to direct reciprocity since they did not recognize former parterns)
Experiment 2
Before game, people could choose network they wanted to play with (request & acceptance of request), continued as game went on
Three conditions:
Global network: people simply see other peoples network, i.e. who belongs to which group and joins/leaves
Global reputation: people saw for every round how everyone acted (defect or cooperate) even from other group
Local reputation: people learned how other people in own network acted in terms of cooperation
Cooperation level
Global network knowledge did not do much
global reputation knowledge led to more/more stable cooperation levels
local reputation knowledge/lrk + gnK led to less cooperation
> people might’ve wanted to be seen as cooperative by other groups so they would be invited to those groups
Density of network
in LRK only and LRK/GNK density decreased drammatically -> not many new connections, number of new connections decreased
When global reputation was known, density of networks increased constantly -> more new connections happened
-> global reputation knowledge helps to…
isolate defectos
let cooperators make links
leads to closely interconnected network of cooperators
Drug market study
in illegal drug markets, drug dealers who deliver get better reviews and thus can sell their products for higher prices
How does ostracism influence cooperation and which study showed that?
Study with public good game with three different conditions
Basic: players contribute, get results where they see how everyone else contributed and then move on to next round with new players
Gossip: Basic: players contribute, get results where they see how everyone else contributed and can leave notes about specific players which those players will take into next round with new players (i.e. this person did not contribute)
Ostracism: Basic: players contribute, get results where they see how everyone else contributed and can leave notes about specific players which those players will take into next round with new players (i.e. this person did not contribute) and new group can vote to exclude player from round
Results:
Least cooperation in basic
Less steep decline in cooperation in gossip, but still decline
Increase in cooperation in ostracism condition
What is the intergeneartional public goods problem and how can it be solved?
Intergeneartional public goods problem: when usage of one resource by current generation influences whether/how it can be used by future generations
Direct and indirect reciprocity not possible here
Peer punishment/ostracism not possible here
Study: in unregulated treatment (i.e. everyone can decide how much they take), game barely lasted for 2 generations
Solution: when group voted on how much each member should take maximally (calculation with median), the generations lived on indefinitely
What is antisocial punishment and counter-punishment? What does it help explain?
Counter-punishment: retaliatory punishment (i.e. defectors punishing coopeators because cooperator punished defector earlier)
Anti-social punishment: defectors punishing cooperators for cooperating
Rate of antisocial-punishment and counterpunishment can explain variability in cooperation curve in public goods games among countries
Countries which did not reach stabel cooperation tend to be countries which use a lot of anti-social punishment (sometimes as much as social punishment)
More antisocial punishment in countries which
Value norms of civic cooperation less
Have less trus in rules of society (courts, police etc.)
-> correlations, direction/causation unclear
What effects does countrer punishment have on the trajectory of cooperation in public good games?
Cooperation declines less steeply than without punishment, but still declines
What can be said about faking reputation and cooperation?
People who cooperate less tend to fake reputation more -> tend to draw the biggest benefit in the end
What can be said about parochial norm enforcement?
Group identity influences punishment given for lack of cooperation
Three roles:
Reciever (R): recieves what dictator gives them
Dictator(D): decides to give/not give to R
Punisher (P): decides severity of punishment for dictator
Variation of who was in which group (in/outgroup), dependent variable severity of punishment
Severity from lowest to highest
D and R same group, P outgroup
Punishment only if D gave less than half of what he had
P and D in same group, R outgroup
P, D and R all in same group
significantly higher punishment
Punishment almost equally high if D gave 10% or 40%
P and R in same group, D outgroup
highest punishment
Even some punishment if D kept more than 20-30%
What is paroachial trus?
how much more people send over in dictator game if trustee belongs to same group -> how much more certain people trus people from same group vs. outrgroup
varies across countries
What is the independence dilemma?
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