LQA

Moyen quantifiable de faire évoluer la qualité du contenu. Propositions de solutions sans modifier le document.

• Évaluation avec des notes du travail d’une personne

• Peut se faire à tous les moments du processus de traduction, aussi possible après la révision ou la relecture

• La QA se fait sur un échantillon (souvent environ 2 000 mots)

• Évaluer la qualité du produit pour vérifier la conformité au cahier des charges

• Évaluer le travail d’une personne (rapport de LQI, qui peut servir de support lors des entretiens annuels) → outil qui participe à des efforts d’amélioration continue = amélioration de la qualité du produit et un outil pédagogique

• Être conforme à la norme qui impose un suivi

• le sens : correct, suffisamment précis

• le contenu : style correct, omissions, sur-traductions

• le style : fluidité, registre, idiomatisme, grammaire

• la forme : typographie, organisation du contenu, mise en forme

que la personne :

• s’est relue

• a lancé un contrôle orthographique et grammaticale

• a vérifié la cohérence globale et qu’il n’y avait pas d’oublis

LISA

• La qualité de la prestation n’est pas évaluée (respect délai, vitesse de traitement, etc.)

• Difficile d’utiliser ces grilles dans le domaine du marketing (beaucoup de créativité, donc subjectif)

• Quand un échantillon est petit, ce n’est pas fiable

• Amène à trop se concentrer sur les détails

• Fonctionnent mieux avec des personnes expérimentées, car il est difficile de hiérarchisé la gravité pour les débutant·es

• Accuracy

• Language

• Terminology

• Style

• Functional

• Regional

• Compliance

• Cross References : References to other sections or components of the product are incorrect, or references to third-party products are incorrect. This includes: Software references in the documentation and help, references to manual/chapter titles, addresses, phone numbers, links, cross-references, index references, graphics, and part numbers within or across components.

• Omission/ Addition

• Incorect Meaning : The target language does not accurately reflect the meaning of the source text. This may include ambiguously or literally translated passages if the meaning of the original is lost or altered.

• Unlocalized Text : A portion of the source text has incorrectly been left untranslated (this does not include items left untranslated as per the project team’s instructions).

• Punctuation : The translation does not adhere to the punctuation rules of the target language. May include hyphenation and spacing rules.

• Spelling/ Typo : The translation does not adhere to the target language-specific rules with regard to spelling. Misspellings and typographic errors. May include incorrect accentuation and capitalization.

• Grammar/ Syntax : The translation does not adhere to the target language-specific rules with regard to grammar or syntax.

• Industry-Standard : The terminology does not follow generally accepted industry terminology.

• Inconsistency : Terms or expressions are translated inconsistently throughout the text. This includes headers or titles translated with a verb and then with a noun.

• Glossary : The terminology used does not comply with the approved glossaries for the client, project, or software platform.

• General Style : Wrong register, inappropriate level of formality, style conventions not followed, unidiomatic usage of target language.

• Style Guide : The translation does not comply with the language style guide provided (either a Lionbridge style guide or a client style guide).

• Format : Formatting errors, such as incorrect styles, fonts, bulleted and numbered lists.

• Hidden Text : Hidden text in RTF files translated.

• Tags/ Links : Formatting tags changed; corruption of translation memory tags; links do not work properly.

• Technical Procedures : This includes errors derived from technical procedures not properly followed. Errors with the index, tables of contents and incorrect versions are some examples.

• Spacing

• Regional/ Country Standards : Any regional or country standards not followed. This includes date format, units of measurement, currency, delimiters, addresses, phones, zip codes and shortcut keys.

• Local Market Suitability : Cultural references in the source text are not adapted to target audience or market. This may include any locale-specific reference to laws, regulations, job titles, proverbs, etc.

• Instructions : The translation does not adhere to the project instructions or to the guidelines provided either by Lionbridge or by the client.

• LQI Feedback/ Queries : The corrections from the LQI specialist or from previously answered queries were not implemented.

• Critique : Use this severity level only for errors of extreme consequence and for errors that have been pointed out by the client as particularly severe for a particular project.

• Majeur : Major errors are errors of a lesser severity than a critical error. Very serious errors that jeopardize the meaning of a translated segment.

• Mineur

• Préférentiel