Process Group Initiating description
Used to define a project or phase of an existing projject, done to authorize the start of the project and assign the project manager
Process Group Planning Description
Done to establish the scope of the project define the course of action required to obtain objectives
Process Groups Executing description
Done to complete the work defined in the project managment plan.
Process Groups Monitoring and Controlling
Done to track, review and regulate the progress and preformance of the project. Looks for any areas in which changes to the plan are required and initiate the corresponding changes.
Process Groups Closing description
Done to formally complete or close the project, phase or contract.
Enterprise Environmental Factors Internal
Internal EEO’s:
Company’s organizational structure and governance
Organizational Culture
Organizations and Stakeholders Appetie for risk
Organizations Established Communication Channels
Information Technology Software
Geographic Distribution of Facility and Resources
Infrastructure
Resource Availability
Employee Capability
Enterprise Environmental Factors External
Political Climate
Government or Industry Standards
Commercial Databases
Legal Restrictions
Financial Considerations
Organization Process Assets (OPA’s)
Pre-existing information, policies, procedures, documents, or knowledge bases.
Kept in some central respository for reference
These elements impact your project
Team members update these documents as applicable throughout the project.
Examples:
Project Templates, Software Tooling, historical information, project closure guidelines, change control procedures, risk control procedures, issue and defect management procedures
Project Documents
General reference to all documents related to a project or contained within a project, but ARE NOT PART OF THE PROJECT MANAGEMENT PLAN.
Project Management Plan Documents (18)
Scope Management Plan
Requirements Management Plan
Schedule Management Plan
Cost Management Plan
Quality Management Plan
Resource Management Plan
Communications Management Plan
Risk Management Plan
Procurement Management Plan
Stakeholder Management Plan
Change Management Plan
Configuration Management Plan
Scope Baseline
Schedule Baseline
Cost Baseline
Performance measurement baseline
Project Lifecycle description
Development approach
Project Documents (33)
Activity Attributes
Activity List
Assumption Log
Basis of estimates
Change log
Cost estimates
Cost forecasts
Duration estimates
Issue Log
Lessons Learned Register
Milestone list
Physical resource assignments
Project Calendars
Project Communications
Project schedule
Project schedule network diagram
Project Scope Statement
Project Team assignments
Quality Control Measurements
Quality metrics
Quality report
Requirements documentation
Requirements traceability matrix
Resource breakdown structure
Resource calendars
Resource requirements
Risk register
Schedule Data
Schedule Forecasts
Stakeholder register
Team Charter
Test and evaluation documents
Expert Judgement (Tool)
People with specialized knowledge or training in a particular process industry or technology
Data Gathering - Brainstorming
Brainstorming is when you bring together a group of stakeholders to get ideas and analyze them. Brainstorming sessions are general facilitated by the project manager.
Data Gathering - Interviews
Anytime you want to gather data from a particular stakeholder one of the best methods is to just interview them ask them a series of questions and talk with them about their thoughts and views.
Data Gathering - Focus Groups
A focus group is when you bring together subject matter experts to understand their perspective and how they would go about solving problems
Data Gathering - Checklist
a checklist is general created by the organization and then given to potential stakeholders on a project for them to identify items they may want on a project, things they may not want on the project and some success criteria they may have for the project.
Data Gathering - Questionnairs and surveys
Questionaires and surveys can be given to stakeholders to better understand what they may be looking for on a project and to better understand their needs.
Data Analysis - Alternative Analysis
involves looking at different options or ways to accomplish something
Data Analysis - RCA
A root cause analysis is used to identify the main underlying reason for particular event.
Data Analysis - Variance Analysis
Used often to find differences between different things.
Data Analysis - Trend Analysis
Involves looking at data over a period of time to see if a particular trend is forming.
Data Representation
Illustrate different ways data could be shown to stakeholders
Examples
Flowcharts
Fishbone diagrames
Histograms
Decision Making - Voting
Voting is used by a group to determine whether or not to proceed change or reject something. Voting comes in several forms:
Majority Wins
Unanimity - everyone agrees
Plurality - Majority is not obtained but decision chosen.
Decision Making - Multicriteria decision analysis
Make a table listing different options and evaluate an idea based on those criteria
Decision making - autocratic
One person makes a decision for the entire team
Interpersonal team skills - Active Listening
Active Listening - active listening is understanding acknowledging and clarifying what others are saying to you.
Interpersonal team skills - conflict management
Conflict Management - Anytime you bring a team together bound to have conflicts on your team
Interpersonal team skills - Facilitation
Facilitation - is a art of managing a group this can include bringing the group together generating ideas, solving problems and dissipating frustration.
Interpersonal team skills - Meeting Management
Meeting Mangement - Generally includes having an agenda inviting correct stakeholders, setting a time limit and following up with meeting minutes and action items. Ensure all attendees have input to topics, and distribute detailed meeting minutes once the meeting is complete.
Change request
Proposal to change a document deliverable or baseline, can include a request to add or remove work from scope.
Corrective action
Action taken to ensure a project gets back on track.
Preventive action
Something you put in place to ensure a project stays on track
Defect Repair
Done to fix a broken component on a project, such as if network switch memory failes during a network upgrade project.
Work Performance Data
Status of work done but has had no analysis applied.
Work Performance Information
Work performance data compared to the plan
provides actual status on deliverables
Work Performance Report
overall status report of the actual project
Develop Project Charter Process Description
Develop a document to formally authorize a project or a phase
Outline project objectives
Define project manager authority
Provides project manager with authority to gather resources
Project Charter ITTOS
Inputs
Business Documents
Agreements
Enterprise Environmental Factors
Organizational Process Assets
Tools and Techniques
Expert Judgement
Data Gathering
Interpersonal and Team Skills
Meetings
Outputs
Project Charter
Business Documents - Business Case
Necessary Information that determines whether or not the project is worth the required investment
Business Documents - Project Benefits Management Plan
Describes the main benefits that the project will produce once it is completed and how to measure the benefits. The project benefit could be the product service, or result.
Service Level Agreements
Letters of intent
Contract between internal and external customer
Work required to be performed for payment
Project Charter Output
Formally authorizes existence of the project and assignes project manager and their authority level
Signed by the organization Senior Management
High Level requirements and Risks
Preliminary project budget and schedule
project purpose or justification
A list of things that you percieve to be true (assumptions) and things that might constration the project.
Identify Stakeholders Process
Identifying project stakeholders regularly
Analyzing and recording relevant information regarding their interests and involvement
Enables project team to identify the appropriate focus for engatement of each stakeholder.
Identify Stakeholders ITTO
Inputs -
Project Management Plan
Organizational Process Assests
Data Analysis
Change Requests
Project Management Plan Updates
Project Documents Updates
Stakeholder Analysis - Composition
Analyzes who your stakeholders are and how they feel about projects
Define Stakeholder Role (Team member, Sponsor, Functional Manager)
How would your project affect them?
Active - Team Member who works on a deliverable
Passive - such as the customers who watch the project work get done.
What is their authority level
Stakeholder Mapping - Power Interest Grid
Measure Power compared to interest on x | y axis
Stakeholder Mapping - Cube
A three-dimensional methodology to support the mapping of a stakeholders interest power and influence.
Stakeholder mapping - Salience Model
Salience Model
Venn diagram with three circles (Power, Urgency, Involvement)
Directions of Influence
Upward: Senior Management
Downward: Team members
Outward: Vendors, Government entites, Public, End-Users
Sidward: Peers
Stakeholder Register
Should contain:
Contact Information
Role on the project - Sponsor, Functional Manager
Communication Requirements (?)
Expectations of the project
How they are affected by the project
Power influence level on the project
Project Management Plan Description
Process of defining, preparing, and coordinating all plan components and consolidating them into an integrated project management plan
Comprehensive document that outlines the basis of all project work and how the work will be performed
Either summary or detailed
Contains Baselines and Plans
Project Managment Plan - ITTOS
Project charter
“Outputs from other processes”
Project Management Plan Output
Outlines how the project is executed monitored and controlled and closed.
4 Baselines
14 Subsidiary Plans
Approved by either the project manager, sponsor, functional manager, program manager or in rare instances Senior management
Provides Guidance on project execution
Formal Written piece of communication
Only changed when a change request is generated and approved by change control board.
Plan Scope Management - Description
Process of creating how the project and product scope will be defined validated, controlled and managed.
Product Scope Definition
features and functions that characterize a product service or result.
Project Scope - Definition
Work that is needed to deliver a product service or result with specific features and functions.
Gold Plating
Doing extra work not in the scope
Scope Creep
Unauthorized work added to the scope.
Plan Scope Management - ITTO
Tools and Techniquest
Plan Scope Management - Output
Scope Management Plan -
Process for preparing & maintaining Scope Statement, WBS
How changes requested to the scope statement will be processed.
Requirements Management Plan -
How the requirements will be analyzed, documented and managed
Traceability structure to reflect which requirements need to be captured on the traceability matrix.
Collect Requirements Process
Process of determining documenting and managing stakeholder needs and requirements to meet objectives
Collect Requirements - ITTO
Decison Making
Context Diagram
Prototypes
Requirements Documentation
Requirements Traceability Matrix
Requirements Documentation - Output
How individual requirements are to be performed and why each requirement is important to the project.
Requirements Traceability Matrix - Output
Once a .
The table requirement is created a table is created that will link the requirements back to source. This is used to help manage changes to the project scope.
For example:
Who is the original stakeholder that provided the requirements
Why the requirements were added
Description of the requirements
Current status of requirements
Define Scope - Description
Developing a detailed description of the project and product
Define Scope Process - ITTO
Decision Making
Product Analysis
Project Document Updates
Project Scope Statement - Outputs
Describes in detail the project deliverables and the work that is requried to produce those deliverables. The greater the detail level of the scope, the better understanding of how to reach the end state of the project sucessfully. The less detail on the scope statement the greater the chance of project risk, as well as offering the possibility of scope creep.
should include -
Product description, goals of the project, identified risks, project and product acceptance criteria, project constraints exclusions.
Plan Schedule Management - Description
Establishing the policies procedures and documentation for planning, developing, managing, executing and controlling the project schedule
Plan Schedule Management - ITTO
Plan Schedule Management - Output
Schedule Management Plan - how the project schedule will be planned developed, managed, executed and controlled throughout the phase or project, may establish:
Levels of accuracy
Rules of Performance Measurement
Reporting formats
Release and iteration length
Project Schedule or Model.
Define Activities - ITTOs
Decomposition
Rolling Wave Plan
Milestone List
Rolling Wave Planning
A process of breaking the work planning process into smaller waves or time periods
Adding more details to later phases as new information becomes available.
Define Activties Outputs - Activity List
A complete list of all scheduled activities required to be performed on the project.
Schedule focused
Define Activities - Outputs - Activity Attributes
Any additional information required to execute an activity
-Point of contact, location of work
Used for scheduling developement
Define Activities - Outputs - Milestone List
Key dates of projects: Critical delivery timeframes
Sequence Activities Process Description
Process of identifying and documenting relationships amoung project activities
Defines logical sequence of work to obtain best efficiency given all project constraints
Sequence Activities ITTOs
Precedence Diagramming Method
Dependency Determination and Integration
Leads and Lags
Project Management Information System
Project Schedule Network Diagram
Sequence Activities Outputs - Network Diagrams
Similar to web sequence diagrams for organizing work. System wide drawings which display entire project activities from start to finish.
Graphical representation of all work needed to be performed on the project as well. What work packages tie into another work package, dependencies as well as durations.
Relationships - Finish to Start
The start of the successors work package depends upon the completion of it’s predecessor work package
Relationships - Finish to Finish
The completion of the successor work package depends on the completion of the predecessor work package
Relationships - Start to Start
The start of the successors work package depends upon the start of it’s predecessor work package.
Relationships - Start to Finish
The completion of the successor work package depends upon the start of predecessor work package.
Mandatory Dependencies
They are tangible limitations of work packages that are tied together. One work package MUST be completed prior to the subsequent work package beginning.
Discretionary Dependencies
Work packages that are tied together but do not have physical limitations. Work packages may work in unison or tandem.
Estimate Activity Durations - ITTO
Projects Documents
Organizational Process Factors
Analogous Estimating
Parametric Estimating
Three-Point Estimates
Bottom-Up Estimates
Duration Estimates
Basis of Estimates
Relies on historical information to predict estimates e.g. Time Budget Difficulty, for current projects. Gives least accuracy in estimation.
Bottom-Up Estimating
Work has to be very detailed for this type of estimation to take place.
Very long time to complete but very accurate
Parametric Estimation
Uses statistical relationships with known data - e.g. square footage install time, amount of square feet.
Three Point Estimate
Calculates an expected duration using a qeighted average of 3 estimates (Optimistic, Pessimistic, Most Likely)
(O+P+4M)/6
Reserve Analysis
Often called Slack time or contingency reserve, time reserves, buffer.
Estimate Activity Durations Output
Duration Estimates -
The likely number of work periods required to complete an activity or a work package. No leads or lags are assigned, just a number. May include some indication of the range of possible results.
How the estimates were developed and their ranges, optionally includes assumptions and constraints.
Develop Schedule - Description
Analyzing activity sequences duration, resource requirements and schedule constraints to create a schedule model for project execution, monitoring and controlling.
Generates a schedule model with planned dates for completing project activities.
Develop Schedule - ITTOs
Schedule Network Analysis
Critical Path Method
Resource Optimization
Schedule Compression
Agile Release Planning
Project Schedule
Used to calculate early start and early finish dates late start and late finish dates
Critical Path
Critical Chain
What-If Analysis
Schedule Compression - Crashing
Adding resources to a project activity - always adds costs, may add additional risk.
Schedule Compression - Fast Tracking
Activities are performed in parallel
May not always add cost
May increase risk due to project rework.
Develop Schedule - Outputs
Project Schedule - Each activity start and end date
Project Network Diagram
Bar Charts
Milestone Chart
Schedule Baseline - Original project timeline (no activity dates)
Schedule Data - Documents team used to calculate durations assumptions, constraints or resource requirements.
Project Calendars - Identifies project shifts and work days
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