Are leaders born or made?
Leadership is 30% heritable and 70% developed through experience, training, and learning.
🧠 Mnemonic: B.M.W. = Born (30%) + Made (70%) = Win
Why is leadership important?
Sets tone and direction
Offers competitive advantage
Essential for job success and personal growth
🧠 Key Phrase: "Leadership steers success"
What are the 5 Key Elements of Leadership?
Leader-Follower dynamic
Influence
Organizational objectives
Change
Trusting relationships
🧠 Mnemonic: L-I-O-C-T = Leaders Influence Objectives, Change, and Trust
What is the difference between managing and leading?
🧠 Acronym for Managers: POM = Plan, Organize, Monitor 🧠 Acronym for Leaders: VMI = Vision, Motivate, Inspire
Managing
Leading
Focus: Order
Focus: Change
Plans & controls
Inspires & motivates
Uses authority
Uses influence
What are the 4 Leadership Theory Paradigms?
Trait Theory – Leaders are born with traits
Behavioral Theory – Leadership is what leaders do
Contingency Theory – Depends on situation
Integrative Theory – Combines all above
🧠 Mnemonic: TBCI = Traits, Behaviors, Context, Integration
Describe Trait Theory
Focus: Inborn traits (e.g. dominance, confidence)
Belief: Effective leaders are born, not made
🧠 Key Word: “Hardwired”
Describe Behavioral Theory
Focus: Observable actions and leadership styles
Belief: Leaders can be trained and developed
🧠 Key Word: “Trainable”
Describe Contingency Theory
Focus: Best style depends on situation
Leader’s success = Fit between style and context
🧠 Key Phrase: “It depends!”
Describe Integrative Theory
Combines traits, behavior, and situational factors
Modern, holistic view
🧠 Mnemonic: Integrative = “All-in-One” model
What are the 3 Core Leadership Skills?
Technical Skills – Working with things
Interpersonal Skills – Working with people
Decision-making Skills – Working with ideas
🧠 Mnemonic: TIP = Technical, Interpersonal, Planning (decision-making)
Which skills are needed at different management levels?
Level
Key Skills
Top
Decision-making + Interpersonal
Middle
All 3
First
Technical + Interpersonal
Think Pyramid:
Bottom = Tech-heavy
Top = Vision-heavy
Why are interpersonal skills especially important?
Build trust and teamwork
Essential for communication and leadership
Longer-lasting than technical skills
🧠 Key Phrase: "Trust builds teams"
What is a Leadership Point of View (POV)?
It’s your personal leadership philosophy, values, and approach to influencing others.
🧠 Reflective Tip: Define your “Why” and “How” as a leader.
What is the Trait Theory of Leadership?
Leaders are born, not made. They possess distinctive characteristics like high energy, dominance, self-reliance, and confidence.
🧠 Key Word: “Hardwired leadership”
What’s the difference between Personality and Traits?
Traits = specific characteristics (e.g., honesty, confidence)
Personality = the full combo of all your traits
🧠 Think: Traits = building blocks → Personality = house
Why is understanding personality important for leadership?
Because personality affects:
Behavior
Perception
Attitudes
Decision-making
🧠 Mnemonic: B-PAD = Behavior, Perception, Attitudes, Decisions
What is the Big Five Personality Model (OCEAN)?
Trait
Description
Leadership Value
Openness
Curiosity, creativity
Adaptability, innovation
Conscientiousness
Organized, dependable
Reliable leadership
Extraversion (Surgency)
Assertive, energetic
Take charge attitude
Agreeableness
Cooperative, kind
Builds strong relationships
Neuroticism (Adjustment)
Emotionally stable
Handles stress calmly
Mnemonic: OCEAN – swim through leadership psychology!
Which traits are most common in effective leaders?
High levels of:
Surgency (E)
Conscientiousness (C)
Adjustment (low N)
Openness (O)
Agreeableness (A)
🧠 Tip: A balanced OCEAN = smooth sailing as a leader 🌊
What is McClelland’s Achievement Motivation Theory?
Leadership is shaped by three learned needs:
nAch – Need for Achievement (excel)
nAff – Need for Affiliation (connect)
nPow – Need for Power (influence)
🧠 Mnemonic: A.P.A. = Achieve. People. Authority.
What is the difference between Socialized vs. Personalized Power?
Socialized Power = used to empower others (ethical)
Personalized Power = used for personal gain (unethical)
🧠 Think: Social = Share; Personal = Selfish
What are Theory X and Theory Y leadership attitudes?
Theory
View of Followers
Leadership Style
X
Lazy, need control
Autocratic
Y
Motivated, enjoy work
Participative
Mnemonic:
X = eXtreme control
Y = Yes to growth
What is the Pygmalion Effect?
Leaders’ expectations shape followers’ performance. High expectations → higher performance Low expectations → poor performance
🧠 Think: People rise (or fall) to what you expect
What is Self-Concept in Leadership?
It’s how a leader views themselves. High self-concept → confident and assertive Low self-concept → indecisive, insecure
🧠 Tip: Your self-view becomes your team’s ceiling
What is Ethical Leadership?
Leading based on standards of right and wrong. Key perspectives:
Utilitarian – greatest good
Rights-based – individual dignity
Justice-based – fairness
🧠 Mnemonic: U-R-J = Utilitarian, Rights, Justice
Does ethical behavior pay off in business?
Yes! It leads to:
Better performance
Lower risk
Stronger reputation
🧠 Key Phrase: Ethics = long-term win
Why do good people sometimes do unethical things?
Self-interest
Pressure to perform
Normalizing bad behavior
Situational influence
🧠 Tip: Always check context and motive
What factors influence ethical behavior?
Personality traits
Moral development
The situation
🧠 Mnemonic: P.A.M.S. = Personality, Attitudes, Morals, Situation
What are some individual guides to ethical behavior?
Golden Rule
Four-way test (truth, fairness, goodwill, benefit)
Stakeholder thinking
Ask for advice
🧠 Tip: “Do what you’d be proud to explain.”
What are organizational ethics tools?
Codes of ethics
Leading by example
Enforcement mechanisms
🧠 Mnemonic: C-L-E = Code, Lead, Enforce
What is leadership (definition)?
Leadership is the process of influencing individuals or groups to achieve shared goals.
🧠 Tip: Think "Influence → Direction → Goals"
What major shift in leadership theory happened in the late 1940s?
The shift from Trait Theory (leaders are born) to Behavioral Theory (leaders are made through actions and style).
🧠 Mnemonic: T → B = Traits to Behavior 💡 “Leaders are what they do, not just who they are.”
What is the University of Iowa Leadership Styles model?
Autocratic: Leader controls decisions
Democratic: Leader invites participation
Laissez-faire: Leader is hands-off (not detailed in Lussier but good to know)
🧠 Mnemonic: A-D-L = Autocratic, Democratic, (Laissez-faire)
What are the University of Michigan leadership styles?
Job-centered – Focus on tasks, goals
Employee-centered – Focus on support, relationships
🧠 Mnemonic: M for Michigan = Management vs. Mentoring
What are the Ohio State leadership dimensions?
Initiating Structure – task-focused
Consideration – people-focused
🧠 Mnemonic: I.C. = Initiate task, Consider people 💡 Combined into 4 leadership styles (High/Low on both)
What is the Leadership Grid (Blake & Mouton)?
5 Styles based on:
Concern for People
Concern for Production
Style
1,1
Impoverished
9,1
Authority-Compliance
1,9
Country Club
5,5
Middle of the Road
9,9
Team Leader (Best)
Tip: 9,9 = Ideal (High task + High people)
What is Motivation in leadership?
The internal drive to act or behave in a certain way toward a goal.
🧠 Formula: Performance = Ability × Motivation × Resources
What are the 3 types of Motivation Theories?
Content Theories → What needs drive behavior
Process Theories → How choices are made
Reinforcement Theory → How consequences shape behavior
🧠 Mnemonic: CPR = Content, Process, Reinforcement
What is Maslow’s Hierarchy of Needs?
Physiological (basic survival)
Safety (security, job protection)
Belongingness (relationships)
Esteem (recognition, respect)
Self-Actualization (growth, purpose)
🧠 Mnemonic: PSBES = Please Stay Balanced Every Second 💡 Satisfy lower needs before higher ones!
What is Herzberg’s Two-Factor Theory?
Hygiene factors (prevent dissatisfaction): pay, job security, conditions
Motivators (create satisfaction): achievement, recognition, challenge
🧠 Tip: Fix hygiene first, then motivate!
What is Acquired Needs Theory (McClelland)?
People are motivated by:
Need for Achievement (nAch) – challenge
Need for Power (nPow) – influence
Need for Affiliation (nAff) – social connection
🧠 Mnemonic: A-P-A (same as before!)
What is Equity Theory?
Motivation is driven by perceived fairness of input vs. output.
“If I give a lot, I want a lot in return.”
🧠 Tip: Perception of fairness = performance driver
What is Expectancy Theory?
People are motivated when they believe:
Effort → leads to performance
Performance → leads to reward
Reward → is desirable
🧠 Mnemonic: E-P-R = Effort, Performance, Reward 💡 Must believe all 3 for motivation to work!
What is Goal-Setting Theory?
Specific, challenging goals increase motivation and performance.
✅ Goals must be:
Specific
Measurable
Achievable
Relevant
Time-bound
🧠 Mnemonic: SMART goals
What is Reinforcement Theory?
Behavior is shaped by its consequences.
🧠 Formula: Stimulus → Behavior → Consequence → Repeat or Stop
Types of Reinforcement
Positive Reinforcement – Reward good behavior
Avoidance – Prevent negative consequence
Extinction – Remove reward to stop behavior
Punishment – Apply negative consequence
🧠 Mnemonic: P-A-E-P
What are the reinforcement schedules?
Continuous – reward every time
Intermittent:
Fixed Interval (every Friday)
Variable Interval (random praise)
Fixed Ratio (bonus every 10 sales)
Variable Ratio (random reward for good work)
🧠 Tip: Mix it up for best motivation!
How do you give effective praise? (Model 3.2)
Say what they did right
Say why it matters
Pause for emphasis
Encourage repeat behavior
🧠 Mnemonic: W-W-P-E = What, Why, Pause, Encourage
What is the core idea of contingency leadership?
There is no single best leadership style. Leadership effectiveness depends on the leader, the follower, and the situation.
How does contingency theory differ from trait or behavioral theory?
Trait/Behavioral Theories: One best style (e.g. confident, democratic)
Contingency Theory: Best style changes with the context
🧠 Mnemonic: TBC = Trait → Behavior → Contingency = Evolution of Leadership
Who developed the Contingency Leadership Model?
Fred FiedlerHe emphasized that leaders have a preferred style (fixed), and success depends on matching the right leader to the right situation.
What tool is used in Fiedler’s model to assess leadership style?
LPC Scale = Least Preferred Coworker scale
High LPC → Relationship-oriented leader
Low LPC → Task-oriented leader
🧠 Tip: LPC = Low = Tasky | High = People-person
What are the 3 components of situational favorableness in Fiedler’s model?
Leader–Member Relations (trust/respect)
Task Structure (clear vs. vague tasks)
Position Power (formal authority)
🧠 Mnemonic: LTP = Leadership Triangle Points
When is a task-oriented (low LPC) leader most effective?
In very favorable or very unfavorable situations (e.g. either total control or total chaos)
When is a relationship-oriented (high LPC) leader most effective?
In moderately favorable situations (e.g. decent relationships, semi-clear tasks, some authority)
🧠 Mnemonic Reminder: People leaders thrive in the “middle zone”
What does Fiedler suggest when there's no match between leader and situation?
Change the situation, not the leader. Leader style is considered fixed.
🧠 Key Phrase: “Fit the environment, not the person.”
What are strengths of Fiedler’s model?
Introduced concept of leader-situation fit
Emphasized situational awareness
One of the first scientific approaches to flexible leadership
What are criticisms of Fiedler’s model?
Rigid (assumes fixed leadership style)
Complex to measure situation favorableness
Mixed evidence in research studies
Why is contingency leadership relevant today?
We work in diverse, global, fast-changing environments
Leaders need to adapt to different cultures, tasks, and personalities
🧠 Tip: In real life, leadership is never one-size-fits-all.
How does contingency theory connect to modern leadership practice?
It laid the foundation for adaptive, transformational, and situational leadership models used today.
🧠 Big Picture Reminder:
Trait → Behavior → Contingency → Integration → Modern Leadership
Last changed20 days ago