Buffl

Final Behavioral

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by abdullah S.

tell me someting about your self

Hello, and thank you so much for the invitation and for shortlisting me for this interview.


My name is Abdullah Sediq. I have a Bachelor's degree in Computer Science from Frankfurt University of Applied Sciences.

My main focus during my studies was on Networking, Operating Systems, Hardware Engineering, and Cloud Computing.


In addition to my degree, II’ve completed several data center–specific trainings from AWS, The most recent training was from the Microsoft Datacenter Academy an 'Introduction to Datacenter'. It was launched just two months ago, and I completed all six modules and assignments. It was well-structured and gave me a solid foundation in server infrastructure and data center operations.


In June 2024, I joined AWS as a Green Badge. After just a few months, I was promoted to a Blue Badge and became a permanent employee.


As a Green Badge, I handled high-priority tickets that were often out of SLA, usually with minimal guidance. My main tasks included diagnosing and repairing server and network hardware, triaging tickets, ordering parts, and documenting processes.


Once I became a Blue Badge, I took on more responsibility, including onboarding and training new hires, working on escalated cases, and collaborating with other teams to improve workflows.


One achievement I’m really proud of had a global impact at AWS.

We were seeing a lot of tickets where the BMC wasn’t accessible and the server appeared logically off. The usual fix was to replace the motherboard, which was time-consuming and costly.

Instead of jumping straight to that, I decided to physically check the server using KVM. I ran some tests, found the console IP, and tried pinging it. When I saw that the IP was reachable, I realized the BMC chip was still functional, and all it needed was a firmware flash. After flashing it, console access was restored, and the server came back online — no part replacement needed.

I documented the steps and shared them with my team. Within an hour, it was picked up and shared by the global DCO team, and it’s now part of our official process.

It felt great to not only fix the issue but also save a lot of time, reduce unnecessary hardware waste, and improve efficiency across the company


Another important project I worked on was safety-related.

I noticed one of our legacy racks was only held shut by a single clip in the middle. There were no warning labels or instructions, and if someone didn’t secure it properly, the door could fall and potentially injure the next technician — so the risk was serious.

To fix this, I created a Quip file and audited all data halls to find similar racks. I then designed and printed a warning label that said, 'Ensure door is properly closed!' and placed it directly on those racks.

I also wrote up a short guide explaining the correct way to open and close the doors, just to raise awareness and reduce the risk of injury.

The goal was simple: Go home safe, injury-free, and maintain a hazard-free work environment. It was a small project, but with real impact on safety.


Overall, I’m highly motivated by IT infrastructure, especially data center environments., I enjoy solving problems, and Im confident in my ability to work under pressure and contribute to a strong team.

I believe my experience and mindset make me a great fit for this position.

Author

abdullah S.

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