englisch

• very Low costs

• higher frequency

• faster than a letter

• more environmentally friendly (Papersaving)

• danger of worms and viruses

• sometimes the signature is missing

• stress for the recipient because quick response is expected

• more formal,

•more confidential,

•more personal

• is read or opened faster

• More costs

• More complex

• take More Time so arrive

• a lot waste of paper

1. Appropriate salution

2. Subject line

3. Source of adress

4. Introduction of your firm

5. Reasons for enquiry

6. Request to send (catalogue/ price list)

7. Request for information on (prices & discounts) delivery periods

8. Further request (samples or patterns)

9. Closing phrase

10. Complimentary close

1. Senders Adress

2. (Datum)

3. Letterhead

4. (Special Instruction )

5. Recipients adress

6. Salutation ( Anrede )

7. Subject line ( Betreff )

8. Opening paragraph

9. body of the letter

10. Closing paragraph

11. Signature block

12. Senders Function

13. Carbon copy (cc)