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Business English II

von Natalie B.

Important Rules:

- Capital letter after Dear Mr. Smith,

- No contractions

- Write the month e.g. January 15th

- Do not ask direct questions

- Wenn aus Ausland, dann Land hinzufügen

- Betreffzeile und ggf. Referenznummer

- Datum!!

- Wenn company, dann “we” statt “I” benutzen

- Auf Anführungszeichen achten, beide oben.

- Cc means carbon copies and pp per procurationem

- Wenn Dear Sir -> Yours faithfully

- Wenn Dear Mr. -> Yours sincerely

Polite = Indirect Language
• Could
• Would like
• No direct questions
• No contractions
• We instead of I

Sample Letter

Enquiry

Offer

Order

Prices and Discounts

Terms and Means of Payment

Terms with Payment in Home Trade

Incoterms

Incoterms (International Commercial Terms) are a set of standard trade terms widely used in international trade transactions that define the responsibilities of buyers and sellers for the delivery of goods. They specify the obligations, costs, and risks involved in the transportation and delivery of goods from the seller to the buyer, including details such as the transfer of costs and risk, the place of delivery, and the responsibility for insurance and freight costs. There are 11 Incoterms currently in use, and they are updated periodically by the International Chamber of Commerce (ICC).

The Incoterms rules (International Commercial Terms) describe the tasks, costs and risks involved in thedelivery of goods from the seller to the buyer. Reference to an Incoterms 2020 rule in a sales contract clearlydefines the parties’ respective obligations as to the transport of the goods and reduces the risk of legalcomplications. However, the Incoterms rules are only ONE element of a contract of sale, they do not dealwith the specifications of the goods, prices, methods of payment, transfer of ownership, jurisdiction etc