Definition brand
Name/ mark/ logo to identify & distinguish a product, organiziation, or company from another
Experiences, emotions & history associated with a product, organization or company
Two key features of a brand?
Identification
Differentiation
What is a Trademark?
A legally protected brand name, brand mark (including a logo), or a combination of these
What protects a brand?
Trademarks
—> Prevent customer confusion & prevent companies from misrepresenting themselves such as impersonating another brand
Brand differentiation?
Brand attribues
Usage situations
Personality of brand
Driving jeep more males
Emotional history with brand
First time (e.g.: trust in guitar form one brand —> child should have the same)
Previous experience
Reliability
Attitude toward brand
Typical customer
Brand image
How consumers actually view a brand
& any associations they have with it
Brand association Map
visual illustration that shows different associations that a consumer has with a brand
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