Definition Crowd
Large number of ppl at common place with common goals
Definition mob
crowd with (non normative) negative or violent behavior (they have their own norms)
- De-individuation Theory(Zimbardo, Diener)
o In Crowds higher anonymity-> less fear of consequences(incl.Norms?) , high group identity -> anti- social behavior
o De-individuation leads to
more normative beahvior it, whether pro- or antisocial depends on the norms that are triggered
reduced self observation/control
§ Exemplar Study;
· Ppl shocking ppl in Lab coats (Johnson&Downing)
o Deindividuated ppl in Nursing Robe shocked less…
o Deindividuated ppl in kkk-Robe shocked slightly more than identifiable equal
- Emergent Norm Theory (Turner u Killian)
o Crowd situations trigger ambivalence (most people are not used to crowds and not sure how to behave)
-> Milling (speaking to other crowd members for orientation, figure out whats going on), Keynoters(Resolve ambivalence cuz they seem to know whats going on) influence emerging Norm
-> collective action
§ Milling takes to long to explain rapid changes in crowd behavior
- Social Identity model of crowd action (Reicher)
o Crowds ->Self categorization/stereotyping to fit and become part/identify as of the group + Social Context ( action/reaction of other groups) -> Collective Action
§ -> ppl identifying a lot with group+ Social context threatening this Group = aggressive behavior
Variations of Milgram Paradigm (manipulated Variable)
Decreasing physical distance = Higher dropout rates (especially around 150 V)
o In the same room; 40% followed up to highest
o Voice feedback instead of no feedback makes those who drop out drop out earlier but the same amount (65%) follow through all the way
o If other people have to provide the shock and Participant only decides whether one is given or not -> less dropout (92%)
If peers rebel higher dropout (10%)
“Causes of Authority”
Legitimate authority
Agentic state (low support)
Identification based Followership
Accessibility of Norm
Entraptment
Effects of Agentic state on Obedience
· shifting responsibility onto authority figure (I did not make this decision, I’m just an agent of authority)
o low empirical support,
o Re-interpretation(Reicher,Haslam u Smith);
Mecanism; Identification-based followership identification w someone/something and their goals (eg. the science community) persuades people to obey (identified more with science than with the “victim”)
Effects of Legitimate Authority on Obedience
· taught through socialization to obey authoritative figure and assume legitimacy of authority) -> solves normative conflict
o Reducing the subjective credibility/authority of the situations = decreasing amount follow through
o If authoritative figure starts questioning its orders no one follows through
Effect of the accessibility of the Norm on obedience
o Experimenter present -> higher obedience
Effect of entraptment on obedience
Gradual increase of task difficulty/normative makes it harder to drop out -> “Foot in the Door technique” cognitive dissonance if suddenly drop out)
- Resisting Obedience
Early Resistance is Key Predictor
Reactance
Systematic Processing
Norms Against Norms
Prerequisits; reactance as mean to resist obedience
o initial desire to do the opposite/ Disobey -> restoring freedom of action/choice )
§ Needs perception of;
· Reduced freedom
· Inappropriateness or illegitimacy of norm
è Will not work for internalized (Privately accepted) Norms
Systematic processing as mean to resist obedience
§ Taking time (Cooling off-> reduces stress of normative pressure)
§ Elaborate information processing;
· Search for all(ternative) norms and attitudes
· Recognize beneficiaries of Norms
Question social roles and definitions of situation
§ Still react quick to avoid dissonance
Use of diff Norms to resist Obedience
o Form alternative norm of resistance
§ Find allies -> create social identity
Whistleblowing
o Special type of disobedience. PPl report Corruption or unethical practice within their organization.
§ Rare because of fear of being cast out
§ Willingness to report declines the more training a md sudent has
Requirements of Minority- influence
Offering alternative consensus
· Rather minority group than individual (+ growing slowly)
· Consistency within group, across situations and time
è Usually no immediate effect, Long term effect not really getting specific points but rather general open mindedness and encouragement of resistance
Negotiation of similarity & difference
· Establishing shared views and similaritys and agreement on most important issues
· Dissagreement only in few issues
è Makes more relatable -> disagreement cant just be attributed as “we are just too different”
Stimulate systematic information processing
· Framing as plausible alternative (it’s common sense)
· Stimulate information search and more complex decision processes
è Leads to private acceptance -> long term effects
- Conversion Theory (moscovi)
o Both majoritys and minoritys can influence because they create conflict, it is resoved
Majoritys; comparison between self and majority
-> (public) compliance on direct topics (no further consideration of issue
Minoritys; validation process of conflict and its messages
-> no public conformity but internal conversion and/or indirect attitude
- Source context elaboration model
o If the source of an information (majority, minority) is known beforehand it affects processing
o Low elaboration/motivation
superficial processing of both -> majority(popularity) heuristic
o Medium elaboration/motivation
majority -> superficial processing,
minority -> systematic processing (relevance argument strength)
o High elaboration
Systematic processing of both -> argument strength
Special “strenghs” of minority and majority influences
Majoritys; finding out a majority supports already formed attitude = increased confidence in attitude
Minority; processing ifos from them leads to more persistant attitudes
Convergent-Divergent Theory (Nemeth)
o Majority Influence: causes stress -> narrow attention focus, replicating results of majority (convergent thinking)
o Minority Influence; (inspired?)-> wider attention focus, “über den tassenrand hinaus schauen”, creative new solutions (divergent thinking)
impact of ingroup vs outgroup minoritys
- Ingroup minoritys have a more direct impact than outgroup minoritys
o Disagreement with someone deemed as similar creates uncertainty
Attitude- Norm Collision
o Behavior influenced by norms AND personal attitudes
o -> who wins depends on ;
§ Accessibility
§ Individual differences (self-awareness vs – monitoring)
§ Cultural differences
§ (If equal then tendency towards Norms)
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