Describes the company, what it does, where it's going, and how it's different from other organizations. Directed to employees.

Inspires the organization and informs customers and shareholders. Describes what will carry the organization into the future and what it will accomplish.

Communicates standards for how to conduct business. Values remain true, regardless of business or product changes. Examples: integrity, teamwork, customer service.

Specific: descriptively guides managers to develop action plans

Measurable: how to determine when the goal has been met

Action-oriented: Describing the actions to be taken

Realistic: The goal must challenge the organization or individual, but not too high to be unachievable

Time-based: Completion timeframe

The creation and optimization of an organization’s structure to achieve goals

4 ELEMENTS

Structure: determining the most effective way to arrange departments teams, and roles

Process: Establishing efficient, workflows, and communication channels

Roles and responsibilities: Clarifying job roles and expectations

Hierarchy: Levels of authority / decision making processes

Field of research and practice focused on improving an organization’s capacity to handle its internal and external functioning and relationships.

Implementing strategies to help employees adapt to organizational changes

Providing training and development programs to enhance skills and competencies

Initiating programs to evolve the organizational culture to support strategic objectives

Using interventions to improve individual and group performance

Planning

Organizing

Commanding (Directing)

Coordinating

Controlling

Henry was a French mining engineer and management Theorist. His Book: General and industrial management

Legislation that made many unethical practices, illegal, and provided penalties for violations.

Statement of ideal standards that the organization has committed to uphold in business practices

Considerations:

Honesty

Integrity

Confidentiality

Conflict of interest

Insider information

Gifts

Personal use of company assets

Fairness

Statement of behaviors that the organization expects from employees. Violations result in disciplinary action.