Why is „we need an app for XYZ“ never a good starting point for a
project?
app should be a solution to a problem
not just we need an app bc everyone has an app
-> there is an app for everything
Apps are not ideal, meaningful, invisible, quiet and efficient
Explain the notification problem on current smartphones
goal is to draw people in and distract them -> not what UX design is for
digital noise
What is the role of apps in your everyday life?
sth you need in same situations for information (e.g. public transport)
mostly clutter -> use it not that often
websites could be used instead of app -> maybe app is shortcut
not many purposes (sometimes just one or two, e.g. ticket)
Which of your day to day apps implements the browser paradigm?
Browser paradigm = "page → click → wait → page"
Popmart app
is just the website in app format
useless and clutters my phone
required to buy labubu :(
What are the major disadvantages of interface thinking?
adding more steps than without interface (e.g. app for car key ( 13 steps) with normal key (4 steps)
digital burden due to digital interface
gott:
It focuses on creating screens, not solving problems (Slide 15)
Interfaces like car apps add steps and friction rather than simplifying the task (Slides 17–26)
It assumes users want to interact with a screen rather than accomplish a goal efficiently ➡️ The goal should be no interface when possible — just the desired outcome.
Visualize one of your everyday life app interactions
take out my phone
make picture
open instagram
click on upload button
select photo to upload
add tags / sound
click upload
upload image
Identify starting point and goal within an everyday interaction process and simplify the overall interaction
take out phone
make image
upload image on instagram
-> instagram overlay in camera of iphone?
What does the term „digital burden“ describe
extra steps that come from the digital interface
Gott:
The mental and physical effort required to manage digital tools (apps, notifications, screens)
Includes constant checking, tapping, swiping, unlocking ➡️ Interfaces should reduce, not increase, this burden.
Explain five challenges which cannot be solved in an appropriate way by apps
Gott (hätte hier was anderes gesagt idk):
Implied across slides (esp. Slides 3–13, 15, 29):
Unwanted complexity — apps often make simple tasks harder (e.g. opening a car)
Over-notification — apps compete for attention
Misaligned solutions — apps are made for everything, even when not appropriate
Screen addiction — overreliance on screens
Lack of automation — many apps require manual steps that could be automated (Slide 30)
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