Travelling / Reisen

ƒƒ I would like to book a flight to …

ƒƒ I’d like a single / return ticket (BE).

ƒƒ How much is a one-way / round-trip (AmE) to …?

ƒƒWhat is the city of destination?

ƒƒWhat is the time of departure / arrival?

ƒƒ I’m afraid this flight is fully booked.

ƒƒ There are no more seats available.

ƒƒ There’s no direct flight / non-stop flight to …

ƒƒ All inland flights / domestic flights have been cancelled.

ƒƒ There is no connecting flight to …

ƒƒ Could you put me on stand-by / the waiting list?

Booking a room / Ein Zimmer reservieren

ƒƒ I would like to reserve / book a double room with shower,

please.

ƒƒ I require / need accommodation for the following nights.

ƒƒ I’d prefer a non-smoking room.

ƒƒ Have you got any vacancies? / Do you have any rooms available?

ƒƒ How much is the room per night, with breakfast / half board /

full board?

ƒƒ How much do you charge for a single room with bath?

ƒƒ I’m not sure whether I’ll be staying 3 or 4 nights.

ƒƒ Is the hotel nearby the airport / motorway / city centre?

ƒƒ I’m afraid we’re fully booked.

ƒƒWe regret to inform you that we have no rooms available.

ƒƒWe will not be able to accommodate you during that period.

ƒƒWe can only offer you a continental breakfast.

ƒƒ Due to renovations our hotel will be closed.

ƒƒ I’d like to rent a car with unlimited mileage.

ƒƒWhat is the mileage charge?

ƒƒ Can I see your driver’s license (AmE) / driving licence (BE)?

ƒƒWhat do I do if the car breaks down?

ƒƒWhat kind of fuel does the car take?

ƒƒ How much is the passenger insurance?

ƒƒ This car seems to be damaged.

ƒƒ I don’t know how the automatic works; I’m used to a manual

/ stick.

ƒƒ The car won’t start.

ƒƒWhat is the car’s numberplate?

ƒƒ I’ve lost the car documents.

ƒƒ I’m afraid we forgot to fill it up.

ƒƒ I’m sorry, where’s the check-in counter for ... airlines?

ƒƒ Have you got any handbaggage / carry-on luggage?

ƒƒ I’m sorry, this suitcase is too large, you’ll have to check it in.

ƒƒWhat’s the charge for excess luggage?

ƒƒ This is your boarding card.

ƒƒ Your flight departs from terminal 1 gate 8.

ƒƒ It’s through concourse 4 on level 2.

ƒƒ You’ll find the information on the arrival / departure board.

ƒƒ The estimated time of arrival (ETA) / departure (ETD) is …

ƒƒ The scheduled time of arrival (STA) / departure (STD) is …

ƒƒ The actual time of arrival (ATA) / departure (ATD) is …

ƒƒ Flight KL466 from New York has just landed.

ƒƒWe’re sorry but the flight has been delayed / cancelled.

ƒƒMy flight has been cancelled. When is the next flight to …?

ƒƒ I’d like an earlier flight.

ƒƒ I’d like an upgrade from economy class to business class.

ƒƒ Could I change my reservation, please?

ƒƒ I missed my connection and I have to be at a meeting, could

you find out if there are any flights available?

ƒƒ All EU citizens to the right please.

ƒƒMay I see your passport please?

ƒƒWhat is the purpose of your visit?

ƒƒ I’m here on business.

ƒƒWhere are you staying?

ƒƒ You can go through then.

ƒƒ Your passport / visa is invalid.

ƒƒ You must fill in an address or a hotel where you’ll be staying.

ƒƒ You haven’t filled out the complete form.

ƒƒ Excuse me, I need a baggage cart / luggage trolley.

ƒƒ Can you change money; I need coins for the cart.

ƒƒ You can collect your luggage at carousel 4.

ƒƒ Your luggage is on the other conveyor belt.

ƒƒ I think that is my suitcase.

ƒƒ Could you help me with his suitcase, it’s rather heavy.

ƒƒ I’ve lost my suitcase / my suitcase was damaged.

ƒƒ You have to report that at baggage retracing.

ƒƒ You have to fill in this questionnaire.

ƒƒ Could you send my suitcase to the following address?

ƒƒ Do you have anything to declare?

ƒƒ Could I see your customs declaration form, please?

ƒƒWould you please open your suitcase?

ƒƒ I’m afraid you’re over the allowance.

ƒƒ You have to pay duty on the excess.

ƒƒ I’ve booked a room for 2 nights.

ƒƒ I’d like to extend my stay for an extra 2 nights, please.

ƒƒMy wife will be joining me this weekend. Will there be an

extra charge?

ƒƒ Do you offer an overnight laundry / (dry-)cleaning service?

ƒƒ Could you arrange for a taxi at 3 o’clock this afternoon, please?

ƒƒ Are there any messages for me?

ƒƒ Could I have my shirt ironed?

ƒƒ I’m afraid I’ve lost my key / key card.

ƒƒ I can’t get the air-conditioning / television to work.

ƒƒ Could I change rooms? My neighbours are very noisy / loud.

ƒƒ I can’t turn off / on the heating.

ƒƒ The toilet is blocked / doesn’t flush.

ƒƒ Could I have a late check-out, please?

ƒƒ I’d like to check out, please.

ƒƒWe’re leaving today. Could you make up my bill / check?

ƒƒ Can I pay by credit card?

ƒƒ Could you make a separate bill for my telephone calls,

please?

ƒƒ Did you have anything from the minibar?