hyperfocus

1. Forming

2. Storming

3. Norming

4. Performing

5. Adjourning

Orientation → Conflict → Structure → Performance → Ending

Characteristics:

• Team is newly created

• Members are polite and cautious

• Roles and goals are unclear

• Members depend on the leader

• Little conflict

Intervention:

• Clarify goals

• Define roles and responsibilities

• Establish expectations

• Build relationships

Characteristics:

• Conflicts and disagreements

• Power struggles

• Competition

• Different working styles

• Resistance to leadership

• Frustration

Intervention:

• Address conflicts openly

• Clarify roles

• Establish communication rules

• Encourage constructive disagreement

• Focus on common goals

Characteristics:

• Conflicts decrease

• Roles become clear

• Trust increases

• Team rules and norms develop

• Better cooperation

• Stronger team identity

Intervention:

• Strengthen trust

• Encourage collaboration

• Give more responsibility to the team

• Establish feedback routines

Characteristics:

• High trust

• Clear roles

• Effective communication

• Constructive conflict

• Independent problem solving

• Focus on results

Intervention:

• Give autonomy

• Maintain motivation

• Focus on continuous improvement

• Set challenging goals

Characteristics:

• Project or teamwork ends

• Members separate

• Reflection on achievements

• Possible uncertainty or sadness

Intervention:

• Celebrate achievements

• Reflect on lessons learned

• Give feedback

• Create a clear closure

1. Diagnose

The team is in the ___ stage.

2. Give evidence

This is indicated by ___.

3. Recommend intervention

To move toward Performing, the team/leader should ___.

1. Absence of Trust

2. Fear of Conflict

3. Lack of Commitment

4. Avoidance of Accountability

5. Inattention to Results

Problem:

• Members hide weaknesses

• Do not admit mistakes

• Do not ask for help

• Fear vulnerability

Solution:

• Encourage vulnerability

• Admit mistakes

• Ask for help

• Build personal relationships

• Leader models openness

Problem:

• Artificial harmony

• Members avoid disagreement

• Important problems are not discussed

• Meetings are boring or superficial

Solution:

• Encourage constructive disagreement

• Create psychological safety

• Discuss controversial topics openly

• Separate personal conflict from task conflict

Problem:

• Ambiguity

• Unclear decisions

• Endless discussions

• Team members do not support decisions

Solution:

• Create clarity

• Define priorities

• Make clear decisions

• Ensure everyone is heard

• Establish deadlines

Problem:

• Poor performance is tolerated

• Members avoid difficult conversations

• Nobody challenges bad behavior

• Standards decrease

Solution:

• Define clear standards

• Make responsibilities visible

• Give regular feedback

• Encourage peer-to-peer accountability

Problem:

• Personal goals > team goals

• Ego and status are more important

• Departments compete against each other

• Team loses focus on collective success

Solution:

• Define shared goals

• Measure team results

• Reward collective success

• Focus on team performance

1. Identify dysfunction

The team suffers from ___.

2. Evidence

This is indicated by ___.

3. Explain consequence

This leads to ___.

4. Solution

The team/leader should ___.

1. Observation

2. Feeling

3. Need

4. Request

T = Topics

A = Asking

L = Levity

K = Kindness

• invite personal perspectives

• create curiosity

• encourage deeper discussion

• connect to shared interests

A mirror question repeats part of the other person’s statement to encourage elaboration.

Questions that cannot be answered with only yes or no.

1. show active listening

2. demonstrate genuine interest

3. encourage deeper answers

4. build stronger relationships

Levity means introducing lightness, playfulness or humor into interactions.

1. Playfulness

2. Appropriate humor

3. Shared positive experiences

4. Not taking yourself too seriously

5. Creating unexpected positive moments

6. Laughing together

1. respected

2. valued

3. understood

4. supported