What is the most important difference between risk management and resilience?
Risk management tries to prevent or reduce shocks.
Resilience prepares the supply chain to function, adapt and learn when prevention fails.
Why is resilience more than traditional risk management?
Risk management mainly focuses on known scenarios, probabilities and prevention.
Resilience also focuses on uncertainty, adaptability, recovery and learning.
Risk handles known or expected risks
Reslinice also targest unknown risks
Where does resilience begin?
“Resilience begins where risk management ends — in the unknown.”
What does risk management normally try to achieve after a disruption and what does resilience try to achieve?
Risk Management: A return to the previous condition or status quo.
Resilience: The organization should absorb, adapt, recover and possibly transform into a stronger state.
What are the four dimensions of resilience?
Absorb
Adapt
Recover
Transform
What does Absorb mean?
The supply chain withstands the shock without collapsing. Buffers and redundancy help operations continue under stress.
E.g: Have “redundancy” -> Extra buffer storage for when there are shoratges. Or have an extra manufacturing site contractually “on hold” in case the normal manufactruing sites break
What does Adapt mean?
During the disruption, processes, suppliers or routes are flexibly reconfigured to maintain flow.
e.g -> adjust the supply chain rout/ have alternative stooring methods -> addaptive supply chain community
What does Recover mean?
After the disruption, full functionality is restored quickly.
-> E.g. by having a system in place that warns about coming disruption companies can react quickly and recover faster e.g. Nokia vs erikson
What does Transform mean?
transformation is a long-term, fundamental redesign of your entire network or product to completey remove the risk.
E.g. changing the product from a polyester shirt to 100% cotton shirt
or
Nike's wholesale-to-digital transformation:
Old Way: Sold bulk shoes to retailers, leaving Nike blind to real-time customer demand.
New Way: Shifted to direct online sales using AI demand-forecasting and robotic fulfillment centers.
What three approaches does the lecture recommend for unknown unknowns?
Invest in redundancy -
Increase velocity in sensing and responding
Create an adaptive supply chain community
What does investing in redundancy mean?
Maintaining extra plants, suppliers, capacity, inventory or alternative routes that can be used when a disruption occurs.
What does sensing mean? And what does responding mean?
Sensing: Detecting a disruption and understanding its importance.
Responding: Taking fast action to protect supply and continue operations.
Sensing and responing Example:
Ericsson and nokia
What is an adaptive supply chain community?
Why is it difficult to implement?
A group of supply chain partners that can reorganize, share resources and work together during a sudden crisis.
Partners must share a culture, follow common objectives, trust one another and share financial gains.
EXAMPLE:
Toyota and the Aisin’s (Supplier) fire 1997
What is OEM ( Original Equipment Manufacturer)
In supply chains, an OEM is the company that sells the final product under its own brand and usually coordinates the suppliers.
Example: Toyota is an OEM because it sells the finished car, while many suppliers produce parts such as brakes, seats and electronics.
Why are many OEMs not confident about their indirect supply chains?
They often lack information about lower-tier suppliers beyond their direct Tier-1 suppliers.
What is the Time to Recover, or TTR?
What is Time Operations Remaining, or TOR?
TTR is the time needed to restore a process or supply-chain node to full functionality after a disruption.
TOR is the time that operations can continue after a process is interrupted, using available inventory, capacity or alternatives.
When is a process considered critical?
When Time to Recover is greater than Time Operations Remaining
TTR>TOR
Why is a process critical when TTR is greater than TOR?
Operations will stop before the failed process can be restored.
What is the Risk Exposure Index, or REI?
The Risk Exposure Index is the maximum financial impact across all nodes in the supply chain.
Why is an alternative measure (e.g. REI) needed for uncontrollable risks?
Because the probability of an uncontrollable event may be impossible to estimate accurately.
The company can instead analyse what would happen if a node failed -> e.g. how much it would cost
(A node is one point or location in a supply chain network.)
How is the REI different from the RPN?
The RPN uses severity, likelihood and detection. (For risk)
The REI focuses on recovery time and financial impact, without needing an exact disruption probability. (for resilience)
Why is the REI useful for unknown or uncontrollable risks?
It asks, “How much would we lose if this node stopped?” rather than trying to predict exactly why or when it will stop.
What does a company do after identifying the node with the highest REI?
It can prioritize that node for redundancy, alternative sourcing, additional inventory, faster recovery plans or other resilience measures.
What three capabilities help manage unknown unknowns?
Redundancy,
fast sensing and responding,
and an adaptive supply chain community.
Waht is supply chain resilience and what are its specif goals and task?
Supply chain resilience is the ability of a supply chain to continue functioning during unexpected disruptions and recover quickly afterwards.
Its four main goals are to:
Absorb the shock without collapsing.
Adapt by changing suppliers, routes or processes.
Recover normal performance quickly.
Transform by learning from the disruption and becoming stronger.
The main tasks are identifying critical dependencies, creating buffers and alternatives, monitoring the supply chain, preparing emergency plans and learning after each crisis.
Unlike normal risk management, resilience also prepares the company for unknown events.
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