W10 - Training Need Analysis & Module Development

❑ Lack of skill, knowledge, and/or competencies →

training

❑ Lack of feedback → feedback, standards

❑ Missing motivation → rewards, consequences

❑ Unclear expectations → standard, measure,

discuss

❑ Disturbed job environment → change environment

Great to identify the gap between existing and required

• Skills

• Knowledge

• Attitudes

• Competencies

Seperated from work, trainer centred

• Lectures

• Case Studies

• Business Games

• Role Plays

Combined concern for learning with performance of real work activities, learner centred, knowledge directly transferable to job

• Coaching

• Mentoring

• Shadowing

• Action learning

1. Level 1 => Reaction of the learners following an activity

2. Level 2 => Learning Skills & knowledge gained as a result of the activity

3. Level 3 => Behavior effect on the performance of the learner within the workplace

4. Level 4 => Results effects of changes in performance in measurable results

1. Identify training needs and specify objectives

2. Design activities

3. Implement activities

4. Evaluate activities