Define stakeholders.
Individuals or groups who have an interest in the success or failure of a project, organization, or decision
Define internal stakeholders.
Individuals or groups who are directly involved in the project, organization, or decision. They are typically employees or members of the organization.
Define external stakeholders.
Individuals or groups who are not directly involved in the project, organization, or decision, but who have an interest in the outcome. They may be customers, suppliers, government agencies, or the general public.
State three examples of internal stakeholders.
Employees
Managers
Board of directors
State three examples of external stakeholders.
Customers
Suppliers
Government agencies
Provide three examples of stakeholder conflict.
Conflict between employees and management over wages and working conditions.
Conflict between customers and suppliers over product quality and price.
Conflict between government agencies and businesses over environmental regulations.
How might stakeholder mapping work to resolve conflicts between stakeholders?
Stakeholder mapping can help to identify the key stakeholders in a project or organization, and to understand their interests and concerns. This information can then be used to develop strategies for resolving conflicts.
For example, if there is a conflict between employees and management over wages, stakeholder mapping can help to identify the key stakeholders in the conflict, such as the union, the human resources department, and the board of directors. Once the key stakeholders have been identified, they can be brought together to discuss the issue and develop a resolution.
Define vision statement.
A vision statement is a declaration of what an organization wants to achieve in the future. It is a long-term goal that inspires and motivates employees and stakeholders.
Define mission statement.
A mission statement is a declaration of an organization's purpose. It explains why the organization exists and what it does to achieve its vision.
State 2 differences between vision and mission statements.
A vision statement is future-oriented, while a mission statement is present-oriented.
A vision statement is aspirational, while a mission statement is more practical.
Why are business objectives important?
Because they provide a sense of direction for the organization. They help to ensure that everyone is working towards the same goals.
What is meant by growth as a business objective?
Growth as a business objective means that the organization wants to increase its size or market share. This can be achieved through organic growth, such as expanding into new markets, or through acquisitions.
What is meant by profit as a business objective?
Profit as a business objective means that the organization wants to generate a profit. This is usually achieved by increasing revenue or decreasing costs.
What is meant by protecting shareholder value?
Protecting shareholder value means that the organization wants to increase the value of its shares. This can be achieved by increasing the company's profits or by paying dividends to shareholders.
What is meant by ethical business?
Ethical business means that the organization wants to conduct business in a fair and honest way. This includes being honest with customers, treating employees fairly, and protecting the environment.
Define strategic objectives.
Strategic objectives are high-level goals that support the organization's vision and mission. They are typically long-term goals that are set by senior management.
Define tactical objectives.
Tactical objectives are short-term goals that support the organization's strategic objectives. They are typically set by middle management and are more specific and measurable than strategic objectives.
What are some tactical objectives a company may have?
Increase sales by 10% in the next quarter.
Reduce production costs by 5%.
Launch a new product line.
Improve customer satisfaction by 20%.
What are some strategic objectives a company may have?
Become the market leader in our industry.
Expand into new markets.
Diversify our product offerings.
Improve our brand reputation
Define corporate social responsibility.
(CSR) is a business approach that involves making decisions that not only benefit the company but also positively impact society and the environment. CSR initiatives can include things like reducing pollution, donating to charities, and providing fair wages to employees.
What factors affect a business to act in a socially responsible way?
Customer demand: Customers are increasingly choosing to do business with companies that are socially responsible.
Employee morale: Employees are more likely to be engaged and productive when they feel like they are working for a company that is making a positive impact on the world.
Regulatory environment: Governments are increasingly passing laws and regulations that encourage businesses to be more socially responsible.
Public opinion: The public is more aware than ever of the social and environmental impact of businesses. Companies that are seen as being irresponsible can face public backlash.
What is the private sector?
The private sector is the part of the economy that is owned and operated by private individuals or groups, rather than by the government.
What is the public sector?
The public sector is the part of the economy that is owned and operated by the government.
Define sole trader.
a business that is owned and operated by one person.
List the main advantages of being a sole trader.
Easy to set up
You are your own boss
You keep all the profits
List the main disadvantages of being a sole trader.
Unlimited liability
Difficult to raise capital
Time-consuming
Define partnerships.
a business that is owned and operated by two or more people.
List the advantages of being a partnership.
More capital
More expertise
Shared workload
List the disadvantages of being a partnership.
Potential for conflict
Profits are shared
Define privately held companies.
A privately held company is a company that is owned by a small number of shareholders, who are typically family members or friends of the founders.
Define publicly held companies.
A publicly held company is a company that is owned by a large number of shareholders, whose shares are traded on a public stock exchange.
What are the main advantages of a limited liability company?
Limited liability: If the company goes bankrupt, the owners are not personally liable for the company's debts.
Easier to raise capital: Limited liability companies can raise capital by selling shares to investors.
Perpetual succession: The company can continue to exist even if the owners change.
List the main drawbacks of a limited liability company.
More paperwork: Limited liability companies are subject to more regulations than sole proprietorships and partnerships.
Higher taxes: Limited liability companies may be subject to higher taxes than sole proprietorships and partnerships.
More expensive to set up: Limited liability companies are more expensive to set up than sole proprietorships and partnerships.
Define social enterprises.
Social enterprises are businesses that have a social mission in addition to making a profit. They are often created to address social or environmental problems.
What are for-profit social enterprises?
For-profit social enterprises are social enterprises that generate revenue and profits. They use these profits to further their social mission.
What are the benefits of social enterprises?
They can create jobs and economic opportunities in disadvantaged communities.
They can provide goods and services that meet the needs of underserved populations.
They can promote environmental sustainability.
In the context of social enterprises, what are private sector companies?
companies that are owned and operated by private individuals or groups, rather than by the government.
In the context of social enterprises, what are public sector companies?
Public sector companies are companies that are owned and operated by the government.
How is public sector for-profit social enterprise different from private sector for-profit social enterprise?
Public sector for-profit social enterprises are owned and operated by the government. They are often created to provide essential services that are not profitable for private sector companies. Private sector for-profit social enterprises are owned and operated by private individuals or groups. They are created to make a profit, but they also have a social mission
Define cooperatives.
Cooperatives are businesses that are owned and controlled by their members. Members are often the people who use the cooperative's services.
Define non-governmental organizations (NGOs).
(NGOs) are non-profit organizations that are not part of the government. They often work to improve social, economic, or environmental conditions in their communities or around the world.
What are the main features of NGOs?
Non-profit: NGOs do not exist to make a profit for their owners or shareholders. Instead, they reinvest their profits back into their programs and services.
Independent: NGOs are not controlled by the government. This allows them to be more flexible and responsive to the needs of the people they serve.
Voluntary: NGOs rely on volunteers to help with their work. This makes them more efficient and helps them keep costs down.
What is a business?
An organization that provides goods or services to customers in exchange for money. Businesses can be large or small, and they can be owned by individuals, groups of people, or corporations.
What are the main functions of a business?
Produce goods or services
Sell goods or services
Make a profit
Define goods.
Goods are tangible products that can be bought and sold. Examples of goods include food, clothing, cars, and electronics
Define services.
Services are intangible products that are provided by people or organizations. Examples of services include haircuts, medical care, and education.
What is the primary sector?
The primary sector of the economy is the sector that produces raw materials, such as agriculture, mining, and fishing.
What is the secondary sector?
the sector of the economy that manufactures goods from raw materials. Examples of secondary sector industries include manufacturing, construction, and utilities.
What is the tertiary sector?
The tertiary sector of the economy is the sector that provides services to consumers and businesses. Examples of tertiary sector industries include retail, transportation, and healthcare.
What is the quaternary sector?
The quaternary sector of the economy is the sector that provides information and knowledge-based services. Examples of quaternary sector industries include education, research, and finance.
What is entrepreneurship?
Entrepreneurship is the process of starting a new business. Entrepreneurs are people who take risks to start their own businesses.
What are the main challenges of starting up a business?
Raising capital
Finding customers
Managing employees
Competing with other businesses
What are the main opportunities of starting up a business?
Being your own boss
Making a profit
Creating jobs
Making a positive impact on your community
Last changed25 days ago