1.) Culture and communication

Did you know that 90% of communication doesn’t happen through our words?

• verbal communication

• Paraverbal communication

• Non- verbal communication

• meaning expressed using languages

• 7000 different languages worldwide

• Most languages have different varieties

• Languages have different registers

• There are languages for specific purposes

• Languages have different functions

• Polysemy: words with various meanings

• speed of speech

• Volume or loudness

• Intonation

• Timing/ turn taking

• Silence

• Backchanneling

• each language and dialect have its own sound

• Figures of speach often play with intonation

• Transmitted to foreign languages -> risk of misunderstandings

• Intonation is part of our identity, hard to get rid of an accent

• knowing when to take a turn in conversation

• Cultural differences lead to:

  • conversational breakdowns

  • Misinterpretation of intentions

  • Conflicts can arise

• gaps

• Lapses

• Pauses

• Longer pauses - independence politeness strategies

• Short pauses - involvement politeness strategies

• smelling

• Cultural element with unfortunate consequences

• Tolerance of smell

• Different spices and tastes within the countries