Why is the current focus of innovation a huge challenge for UX designers?
Companies often hire “UI Designers” and expect innovation, but get more screens, not better solutions
Quote by Golden Krishna:
“… when you speci cally hire someone to generate UI, you won’t get new, innovative solutions. You’ll get more UI, not better UX.”
UX about people (happiness, solving problems, understanding needs, …) <-> not about rounded rectangles
UI about navigation, menus, drop-downs, buttons, … -> search for best, creative, inventive ways to solve a problem
jobs looking for UI / UX -> UI is part of UX
Explain three non interface centered innovations which changed your life
Examples (inspired by the UX not UI idea):
Voice assistants – Let you interact without a screen.
Automatic payments via NFC (e.g. Apple Pay) – No UI, just tap and go.
Fitness tracking apps (e.g. step counters) – Run in the background without user interaction.
Explain the difference between interfaces and experiences
Interfaces (UI): Buttons, menus, dropdowns, icons, visual elements. It's the look and mechanics .
Experiences (UX): Emotions, convenience, joy, satisfaction, magic. It's the feel and impact on the user.
UX is not the interface itself—it’s what happens around and because of the interface
What is not the focus of UX?
Rounded corners
Visual styles
Color gradients
Pop-ups, buttons, slider
UX is not about visual polish—it’s about people, emotions, solving problems
What is the major insight from the multitasking studies by Cliff Nass?
-> We, so far, have not found people who are successful at multitasking.
Apps designed for multitasking
create worse thinking
create poorer thinking
make people less able to cope
make people less able to multitask
face-to-face comunication is really important
What consequences should UX designers draw from the studies by Cliff Nass?
UX designers should:
Avoid designing for multitasking
Reduce distractions
Create focused, simple, and safe interactions
Recognize that distraction leads to accidents and cognitive overload
How can we design for distraction?
Designs should:
Minimize attention demands (Slide 14)
Avoid requiring users to split focus
Be safe to use in real-life scenarios (e.g. walking, driving)
Respect user context — distraction kills (Slide 15: 10 deaths & 1,000 injuries daily in the US)
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